Zero Days Without Incident
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Zero Time, Zero Mistake, Zero Cost
Many books have been written with respect to either time management, quality control/assurance, cost control or the likes. However, if you apply them in isolation, you may compromise either time, quality or cost. As a result, many people just accept the so called balance between time, quality and cost. To the writer, that balance is not good enough. So for the first time, a book is written with the view to acquire the three important values in totality and achieve excellence with the introduction of the terms zero time, zero mistake, zero cost and a problem solving principle. Chapter 1 will explain the philosophies behind the problem solving principle uphold by this book. Chapter 2 will illustrate the ingredients of this problem solving principle i.e. the formulas such as "the next definite step", "discontinue the work", "what we want ultimately", etc. which were derived from the philosophies explained in Chapter 1. Chapter 3 will explain how the formulas stated in Chapter 2 were applied in piece meal basis to manage fast track projects by some reputable companies in the world. Chapter 4 will illustrate how the formulas are integrated to form a simple but yet effective and efficient problem solving principle. The ways on how this problem solving principle can be applied to solve simple to complicated problems are explained in Chapter 5 This problem solving principle is also flexible such that you can integrate it with your way of thinking to manage time, quality and cost the way you want.
Zero Day
An airliner's controls abruptly fail mid-flight over the Atlantic. An oil tanker runs aground in Japan when its navigational system suddenly stops dead. Hospitals everywhere have to abandon their computer databases when patients die after being administered incorrect dosages of their medicine. In the USA, a nuclear power plant nearly becomes the next Chernobyl when its cooling systems malfunction. At first, these random computer failures seem like unrelated events. But Jeff Aiken, a former government analyst who quit in disgust after witnessing the gross errors that led up to 9/11, thinks otherwise. Jeff fears a more serious attack targeting the United States computer infrastructure is already under way. And as other menacing computer malfunctions pop up around the world, some with deadly results, he realizes that there isn't much time if he hopes to prevent an international catastrophe. Written by a global authority on cyber-security, Zero Day presents a chilling 'what if' scenario that, in a world completely reliant on technology, is more than possible today... it's a cataclysmic disaster just waiting to happen. 'Mark came to Microsoft in 2006 to help advance the state of the art of Windows, now in his latest compelling creation he is raising awareness of the all too real threat of cyber-terrorism.' Bill Gates 'CyberTerrorism. Get used to that word and understand it because you're going to see more of it in the newspapers and hear it on the news in the not too distant future. Mark Russinovich is a CyberSecurity expert who has turned his considerable knowledge into a very scary and too plausible novel. Zero Day is not science fiction; it is science fact, and it is a clear warning of Doomsday.' Nelson DeMille 'While what Mark wrote is fiction, the risks that he writes about eerily mirror many situations that we see today.' Howard A. Schmidt, White House Cyber Security Coordinator 'An up-to-the-moment ticking-clock thriller, Zero Day imagines the next 9/11 in a frightening but all too believable way. An expert in the field, Mark Russinovich writes about cyberterrorism with a mix of technical authority and dramatic verve. I was riveted.' William Landay, author of The Strangler 'When someone with Mark Russinovich's technical chops writes a tale about tech gone awry, leaders in the public and private sector should take notes.' Daniel Suarez, author of Daemon 'Nothing if not topical... a full share of conspiracies, betrayals, violence and against-the-clock maneuvers.' Kirkus Reviews
The Field Guide to Understanding 'Human Error'
When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding ’Human Error’ will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a ’human error’ problem, abandon the fallacy of a quick fix. Read this book.