Workflow Based Process Controlling
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Workflow-based Process Controlling
Workflow-based Process Controlling Systems provide companies with the ability to measure the operational performance of their business processes in a timely and accurate fashion. The combination of workflow audit trails with data warehouse technology and operational business data allows for complex analyses that can support managers in their assessment of an organization's performance. The increasing maturity of business process management and data warehouse systems enables the design and development of advanced process-oriented management information systems. Michael zur Muehlen discusses the integration of workflow audit trail data with existing data warehouse structures and develops a reference architecture for process-oriented management information systems. Starting with an organizational and technical analysis of process organizations, this book provides a comprehensive documentation of business process management, workflow technology, and existing standardization efforts. The proposed reference architecture is validated in an industry context. A prototypical implementation of the reference architecture and its integration with a commercial business process management system are demonstrated as well. This book is directed at both practitioners and academics in the fields of business process management, management accounting, and information systems research.
Design and Control of Workflow Processes
Author: Hajo Reijers
language: en
Publisher: Springer Science & Business Media
Release Date: 2003-04-07
The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion.
Global Production Management
Globalization is one of the key issues for production management and therefore Global Production Management was selected as the theme for the 1999 International Conference on Advances in Production Management Systems. At the turn of the century Berlin is one of the most prominent examples for a world of new opportunities for transnational business. Therefore it was chosen to host the conference. Berlin is a link between East and West. Suppliers in Poland and the Czech Republic play a growing role for the car and rail industry in Europe. Fraunhofer IPK, the host of the conference and the editors of this book experienced the profound differences in production philosophies and production management tools not only between Germany, West and Eastern Europe but also in East Asia, India, South and North America. Referring to global players, global production seems to be solved, but only at a superficial point of view. Global enterprises have installed own procedures and IT systems and force suppliers to interconnect to their global information handling. The scope and complexity of the topic of distributed supply by Virtual Enterprises or Extented Enterprises requires solutions that reach beyond new algorithms or standardized data transfer protocols. The book covers approaches and results for the design and management of business processes and IT solutions that enable companies to handle information in a global context as easy as they supply physical components.