What Every Manager Should Know About Training
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What Every Manager Should Know about Training
Get the inside scoop on training from the master--Dr. Robert Mager! Designed to help managers get the greatest possible return from every dollar invested in training. What Every Manager Should Know About Training takes the mystery out of improving human performance. This clearly written and witty book is every manager's guide to reaping the benefits--and avoiding the pittfalls--of using training and performance improvement resources.
What Every Manager Should Know about Quality
"Offers an accessible account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control - showing how to build a business that will thrive in today's economy. "