What Every Manager Should Know About Quality
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What Every Manager Should Know about Quality
"Offers an accessible account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control - showing how to build a business that will thrive in today's economy. "
Key Performance Indicators (KPI)
By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance. The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business.
Reliability Engineering Handbook
Providing a comprehensive approach to both the art and science of reliability engineering, this volume covers all aspects of the field, from basic concepts to accelerated testing, including SPC, designed experiments, human factors, and reliability management. It also presents the theory of reliability systems and its application as prescribed by industrial and government standards.