The Benchmarking Handbook
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Benchmarking Handbook
Author: B. Andersen
language: en
Publisher: Springer Science & Business Media
Release Date: 1995-12-31
Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
The Benchmarking Book
A practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with detailed case studies to illustrate pitfalls and best practice.