Benchmarking Handbook


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Benchmarking Handbook


Benchmarking Handbook

Author: B. Andersen

language: en

Publisher: Springer Science & Business Media

Release Date: 1995-12-31


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Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.

The Benchmarking Book


The Benchmarking Book

Author: Tim Stapenhurst

language: en

Publisher: Routledge

Release Date: 2009


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A practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with detailed case studies to illustrate pitfalls and best practice.

The Benchmarking Book


The Benchmarking Book

Author: Tim Stapenhurst

language: en

Publisher: Routledge

Release Date: 2009-06-04


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With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company’s processes and performance through benchmarking.