Social Media And Web Analytics
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Social Media Analytics: Effective Tools for Building, Interpreting, and Using Metrics
Author: Marshall Sponder
language: en
Publisher: McGraw Hill Professional
Release Date: 2011-09-02
Align Strategy With Metrics Using Social Monitoring Best Practices “Two or three years from now, every public relations firm that wants to be taken seriously in the C-suite and/or a lead marketing role will have someone like Marshall in its senior leadership ranks, a chief analytics officer responsible for ensuring that account leaders think more deeply about analytics and that thfirm works with the best available outside suppliers to integrate analytics appropriately.” —Paul Holmes, The Holmes Report “Marshall has provided much-needed discipline to our newest marketing frontier—a territory full of outlaws, medicine men, dot com tumbleweeds, and snake oil.” —Ryan Rasmussen, VP Research, Zócalo Group “Marshall Sponder stands apart from the crowd with this work. His case study approach, borne of real-world experience, provides the expert and the amateur alike with bibliography, tools, links, and examples to shortcut the path to bedrock successes. This is a reference work for anyone who wants to explore the potential of social networks.” —W. Reid Cornwell, Ph.D., Chief Scientist, The Center for Internet Research “Marshall is a solutions design genius of unparalleled knowledge and acumen, and when he applies himself to the business of social media, the result is a timely and important commentary on the state of research capabilities for social media.” —Barry Fleming, Director, Analytics & Insights, WCG, and Principal, DharmaBuilt.com About the Book Practically overnight, social media has become a critical tool for every marketing objective—from outreach and customer relations to branding and crisis management. For the most part, however, the data collected through social media is just that: data. It usually seems to hold little or no meaning on which to base business decisions. But the meaning is there . . . if you’re applying the right systems and know how to use them. With Social Media Analytics, you’ll learn how to get supremely valuable information from this revolutionary new marketing tool. One of the most respected leaders in his field and a pioneer in Web analytics, Marshall Sponder shows how to: Choose the best social media platforms for your needs Set up the right processes to achieve your goals Extract the hidden meaning from all the data you collect Quantify your results and determine ROI Filled with in-depth case studies from a range of industries, along with detailed reviews of several social-monitoring platforms, Social Media Analytics takes you beyond “up-to-date” and leads you well into the future—and far ahead of your competition. You will learn how to use the most sophisticated methods yet known to find customers, create relevant content (and track it), mash up data from disparate sources, and much more. Sponder concludes with an insightful look at where the field will likely be going during the next few years. Whether your social media marketing efforts are directed at B2B, B2C, C2C, nonprofit, corporate, or public sector aims, take them to the next step with the techniques, strategies, and methods in Social Media Analytics—the most in-depth, forward-looking book on the subject.
SOCIAL MEDIA AND WEB ANALYTICS
Author: Dr. Saroj Kumar
language: en
Publisher: Thakur Publication Private Limited
Release Date: 2025-06-21
MBA, FOURTH SEMESTER According to the New Syllabus of ‘Dr. A.P.J. Abdul Kalam Technical University’ Lucknow
SOCIAL MEDIA AND WEB ANALYTICS
Author: GUPTA, MUKUL
language: en
Publisher: PHI Learning Pvt. Ltd.
Release Date: 2025-03-01
In an era where data drives decisions, the ability to decode insights from social media and web interactions has become a game-changer. ‘Social Media and Web Analytics’ is your essential guide to mastering the art and science of analytics in the digital age. This all-encompassing textbook fills the gap by moving between theory and practice in understanding the importance of analytics and how they have evolved over time. Structured from foundational concepts to advanced methodologies like predictive modelling, machine learning, and network analysis, the readers will get actionable knowledge on every chapter. This textbook illuminates the strategies behind success and what is learned from failure, through real-life examples, step-by-step explanation, and case studies. The book is beneficial to the students of business management, data analysts, marketers, and business managers alike as a source of value and practical application in enhancing strategic decisions, improving customer experience and maximizing organization's digital presence. The book presents a complete roadmap for harnessing analytics power to succeed in measurable terms, preparing its readers for the changing tides in the digital landscape. KEY FEATURES • Connects theory and applications in a systemic way, laying the foundation for analytics. • Introduces predictive modelling, machine learning, and network analysis to the readers, allowing them to acquire advanced skills. • Teaches concepts step-by-step dividing this complex subject into smaller key areas. • Offers real-life examples to illustrate how analytics is applied in different contexts. • Showcases real-world case studies featuring success and failure stories from different industries to enrich students’ learning experience. • Provides pragmatic marketing, product development, PR and customer support solutions for actionable knowledge. • Focuses on making rational, data-driven decisions to achieve ideal digital presence and influence. TARGET AUDIENCE • BBA • MBA (Marketing/Analytics) • B.Sc. Computer Science (DSE)