Introduction To Front Office Operations And Administrations In Hospitality Management Diploma Level
Download Introduction To Front Office Operations And Administrations In Hospitality Management Diploma Level PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Introduction To Front Office Operations And Administrations In Hospitality Management Diploma Level book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages.
Introduction to Front Office Operations and Administrations in Hospitality Management Diploma Level
Author: CPA John Kimani
language: en
Publisher: Finstock Evarsity Publishers
Release Date: 2023-07-09
• Importance of the Front Office in Hospitality and Tourism Industry, Roles, Responsibilities and Key Skills Required for Front Office Staff • Reservation Procedures and Policies, Check-In and Check-Out Procedures and Handling Guest Complaints and Feedback • Verbal and Nonverbal Communication Skills, Effective Listening and Questioning Techniques and Interpersonal Skills and Conflict Resolution • Types of Front Office Technology and Their Uses, Benefits and Challenges of Using Technology and Data Security and Privacy Concerns in Front Office Technology • Roles and Responsibilities of the Housekeeping Staff, Cleaning Procedures and Schedules and Inventory Management and Control • Introduction to Revenue Management, Pricing Strategies for Hotel Rooms and Forecasting Demand and Managing Inventory • Introduction to Sales And Marketing in Hospitality and Tourism Industry, Promoting Hotel Services and Amenities and Managing Online Reputation and Guest Reviews • Career Opportunities in Front Office Operations and Hospitality Industry, Continuing Education and Professional Certification Programs and Importance of Teamwork and Collaboration in Front Office Operations
Hotel Operations & Management
Author: Mr. Rohit Manglik
language: en
Publisher: EduGorilla Publication
Release Date: 2023-11-23
In this book, we will study about front office, housekeeping, food production, and financial management in hotels.
Hospitality Management
Author: Mr. Rohit Manglik
language: en
Publisher: EduGorilla Community Pvt. Ltd.
Release Date: 2023-08-21
EduGorilla Publication is a trusted name in the education sector, committed to empowering learners with high-quality study materials and resources. Specializing in competitive exams and academic support, EduGorilla provides comprehensive and well-structured content tailored to meet the needs of students across various streams and levels.