How Robots Influence Future Developing Countries Developed

How Robots Influence Future Developing Countries Developed

⦁ How (AI)helps tourism industry to reduce cost ? In the future, robotics or artificial intelligence systems dominate the tourism industry, they may include chat bots, travel assistants, and service robots to any travel agents service providers. Their roles may include these several aspects to any travel agents service providers. They may include searching and being inspired, discovering , planning and booking , refining and improving, how excites the tourist experiencing to the journey service arrangement, reflecting and how raising his/her tourism leisure enjoyment feeling during the whole tourism journey from customer intelligence platform service. However, future travel agent intermediaries as well as inventory providers will start to focus on their quality of offering and journey arrangement service. Thus, they invest comparable less in operational excellence, e.g. concentration of digital systems at the search and booking phase and robots at the experience phase of the customer journey is almost self-explanatory, journey searching, planning and booking via internet is nowadays the norm. This, these are no hybrid systems necessary. However, during the experience phase, in which the traveler leaves the realms of the digital world, physical interaction, which can only be delivered by robots, regains importance. Since char bots , travel assistants as well as service robots are all representatives of systems used at the travelling customer interface. However, supposing when the travelling agent decides to install (AI) systems, can not be explained by the trend of a rebound on customer journey experience. However, during the expert discussions, it was revealed that most of the tourism industry does not consider technology a core competency and often lack the capacities to self-develop and install such (AＩ) systems. However, it may also seem that AI can impact automatization tasks to tourism industry, chat bots or service robots are typical representatives in which artificial intelligence is used to automate a task previously done by humans. This can be called the automatization effect. Nevertheless, automatization through (AI) systems should not be equated with other forms of technology utilization which are called automatization too. Nowadays, the automatization through self-serving terminals, whether at airports through self-check terminals or at hotels through self check in systems is quite common in the tourism service industry. However, in travel agents service industry sector, the (AI) systems process itself is not automated, but rather changed from the airport check in / out organizations to the travel agent journey arrangement customer service organizations. Artificial intelligence on the other side truly automates these process. So that neither a human at the airport or travel agent journey service arrangement organizations nor the travelling customer much do it. A recent example are (AI) supermarkets , such as the " Amazon Go" store in which can artificial intelligence system, which can recognize persons and objects, tracks people and the objects which they put in their shopping-bad and automatically bills their purchases on the customers bank account (Ｓｔａｒｋ， ２０１７)． Another similar system is imaginable at hotels and airports in which a face-recognition system recognizes the arrival of guests and automatically checks them in. JetBlue is already testing such a system a Boston airport (Ｅｎｔｉｓ， ２０１７)．

ECIAIR 2021 3rd European Conference on the Impact of Artificial Intelligence and Robotics  

Robots, Automation and the Innovation Economy

Cascades of new technologies and innovations are entering our lives so fast that it is difficult for us to adapt to one innovation before the next becomes embedded into our everyday lives. What happens when the changes brought by technology are so profound that they affect all aspects of our lives? This book explores the potential impact of artificial intelligence (AI) and intelligent robots on individuals, organizations and society, specifically examining the impact on jobs and workplaces in the future. It provides an understanding of how we can adapt to changes that appear like flocks of black swans. Five key areas are unpacked in the book: automation, AI, (the significance of AI technology), innovation, competence transformation, and the fact that the pace of change is so rapid that it outstrips our ability to adapt to consecutive changes. The main objective is to show how AI will change society and how we as individuals and society must adapt in order to survive what the author terms ‘robot shock’, together with its consequences and after-effects. It offers a greater understanding of resistance to change and how we need to adopt strategies for adapting to major changes. Each of the book’s six chapters also contains policy inputs, framed as propositions, that are intended specifically for decision-makers. The book concludes by offering possible strategies for overcoming the negative effects of ‘robot shock’. The book intends to send a message to leaders of institutions, decision-makers and anyone attempting to understand and explain how we – as a social system – can succeed in tackling the many major challenges and crises faced by humanity.