Healthcare Support Workers
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Healthcare Support Workers
NHS support workers, such as nursing Healthcare Assistants, Maternity Support Workers, and Therapy Assistants, often provide the majority of face-to-face care to patients, clients and their families. This accessible guide explores the issues underpinning their recruitment, training, management, development and progression. NHS support workers comprise four out of ten of the clinical workforce, yet despite their importance they have long faced barriers that mean they are not able to fully realise their potential. This is the first book to take a comprehensive look at this workforce, its history, the policy that shapes its recruitment, management and deployment, and explains clearly how their capacity and capability can be safely and effectively enhanced. Structured around the employment cycle, this text covers the introduction of Technical Levels, career changes, apprenticeships, recruitment and selection, informal learning, learning cultures, widening participation, supervision and functional skills. Providing practical, evidence-based guidance and including illustrative case studies, it suggests a range of interventions to overcome the long-standing barriers to the effective development and deployment of healthcare support workers. Drawing on the latest research, and practice, including the author’s own experience, this book is an important resource for all those educating, managing or recruiting unregistered healthcare practitioners. It will also provide invaluable guidance to healthcare support workers interested in progressing their careers.
A Handbook for Support Workers in Health and Social Care
Support workers are key deliverers of care in the UK, often hugely valued by those people they provide care for. Their roles and responsibilities are increasing in the midst of ever-changing health and social care systems. A Handbook for Support Workers in Health and Social Care recognises the contribution of support workers and provides an introduction to the core knowledge, legislation and models of practice required to work across health and social care settings. Covering core person-centred skills that a support worker needs to develop, this textbook looks at knowing and managing yourself, before moving on to understanding your role in the organisation and teamwork. It outlines the relevant legislation and policies, from the Care Act (2014) to confidentiality. Communication, both written and in person, is a central theme, and key values such as compassion and dignity are explored in relation to this. There is a thought-provoking discussion of working with people, covering topics including respecting choices, thinking about risk and safeguarding. The book ends by looking at what it means to be a competent practitioner and the importance of continual professional development. The first textbook introducing the core theory and practice knowledge necessary to work as a support worker in health and social care, it includes case studies, tasks and exercises to help the reader apply their learning. The authors share more than 20 years of experience in the design and delivery of support worker courses in higher education. They deliver continuing professional development, bespoke training and consultation to the health and social care workforce.
Support Workers and the Health Professions in International Perspective
Health care support workers (HSWs) play a fundamental role in international health care systems, and yet they remain largely invisible. Despite this, the number of HSWs is growing fast as governments strive to combat illness and address social care issues in a world of finite resources. This original collection analyses the global experience of HSWs in the UK, Japan, Australia, Brazil, Canada, Portugal, Sweden and The Netherlands. Leading academics examine issues including the interface of HSWs with the health professions, regulatory practice risks, employment challenges and the dilemmas of an ageing population. Crucial future policy recommendations are also made for a world becoming increasingly dependent on HSWs.