Decision Making And Problem Solving In Management
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The Problem-Solving, Problem-Prevention, and Decision-Making Guide
Each day, managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput, poor quality, personnel problems, and material shortages.How they approach these daily quandaries will determine how successful they are at resolving problems and making effective decisions. It is human nature for managers to solutions before they even understand the nature of the problems they are trying to solve. As a result, they end up making blind decisions that change perfectly acceptable processes for incorrect reasons. The real secret to solving problems does not depend upon the number of sophisticated statistical tools that one applies -- The secret to solving most problems is to keep the approach simple and uncomplicated. Many managers and employees make mistakes because they fail to do what Toyota does so effortlessly -- . They fail to perform the 'genmba walk,' during which they go to see the actual process, understand the work, ask questions, and learn. By following a structured approach, and using only simple tools, most problems can be solved, effective decisions can be made, and problems prevented. The cornerstones of this book are three detailed roadmaps for solving problems, preventing problems, and making effective decisions. Each roadmap contains a step-by-step explanation on how to solve existing problems, how to prevent future problems, and how to make effective decisions. The book provides real case studies to illustrate each of the techniques presented in the book.
Decision Making and Problem Solving in Management
Decision making and problem solving play an important part of everyone¿s business and personal life. This book has been written with an intentionally practical focus to help you carry out these tasks in a logical and orderly fashion. Supervisors and small businessmanagers, as well as students can this book begins with the conceptual structures by which decisions are made and problems are solved. The last four chapters provide over two dozen easy to use tools with specific, step-by-step directions and examples. It will become a well used addition to your desktop reference library. Though you will run across many versions of these tools in MBA programs, this book relegates all of the complex statistical formulae to an appendix, where they can be referenced when needed. With its light touch and easy-to-follow style, this book can be used for introductory programs on decision making and problem solving, as a supplement to a more general supervision or principles of management course, or simply as a reference for the practicing manager.
Creative Problem Solving for Managers
This accessible text provides a lively introduction to the essential skills of creative problem solving. Using extensive case-studies and examples from a range of business situations, it explores various problem-solving theories and techniques, illustrating how these can be used to solve a range of management problems. Thoroughly revised and redesigned, this new edition retains the accessible and imaginative approach to problem-solving skills of the first edition. Contents include: * blocks to creativity and how to overcome them * key techniques including lateral thinking, morphological analysis and synectics * computer-assisted problem solving * increased coverage of group problem-solving techniques and paradigm shift. As creativity is increasingly recognized as a key skill for successful managers, this book will be welcomed as a comprehensive introduction for students and practising managers alike.