Beyond Knowledge Management
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Beyond Knowledge Management
Providing a combination of the conceptual and practical aspects of knowledge management, this book demonstrates how this management approach can be effectively used. Everyday examples are provided to encourage its practical application within organizations.
Beyond Knowledge Management
This book examines 10 areas where Knowledge Management can help an organization gain a competitive advantage. Each chapter opens with an introduction to one of these promising areas, followed by case studies from industry, government, and not-for-profits. The case studies demonstrate how leaders at organizations such as The Coca-Cola Company, e-Bay, PricewaterhouseCoopers, University of Maryland University College, Northrop Grumman, and the U.S. Department of Health and Human Services have used the concepts discussed to improve decision making.