When Yes Means No Or Yes Or Maybe
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The Power of a Positive No
A practical three-step method for saying no in any situation—without losing the deal or the relationship, from the author of Possible and Getting Past No “In this wonderful book, William Ury teaches us how to say No—with grace and effect—so that we might create an even better Yes.”—Jim Collins, author of Good to Great In The Power of a Positive No, William Ury of Harvard Law School’s Program on Negotiation teaches you how to take the next step toward getting what you want. It all begins with the most powerful and perhaps most important word in any situation: No. But saying the wrong kind of No can destroy what we value and alienate others. That’s why saying No the right way—to people at work, at home, and in our communities—is crucial. You’ll learn how to: • Assert your own interests while respecting the other side’s • Use power effectively • Defuse the other side’s attack, manipulation, and guilt tactics • Reduce stress and anxiety • Develop healthier relationships • Stand up for yourself without stepping on the other person’s toes In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. And with The Power of a Positive No, we can learn how to use No to profoundly transform our lives by enabling us to say Yes to what counts—our own needs, values, and priorities.
Social Programs that Work
Author: Jonathan Crane
language: en
Publisher: Russell Sage Foundation
Release Date: 1998-05-07
Many Americans seem convinced that government programs designed to help the poor have failed. Social Programs That Work shows that this is not true. Many programs have demonstrably improved the lives of people trapped at the bottom of the social and economic ladder. Social Programs That Work provides an in-depth look at some of the nation's best interventions over the past few decades, and considers their potential for national expansion. Examined here are programs designed to improve children's reading skills, curb juvenile delinquency and substance abuse, and move people off welfare into the workforce. Each contributor discusses the design and implementation of a particular program, and assesses how well particular goals were met. Among the critical issues addressed: Are good results permanent, or do they fade over time? Can they be replicated successfully under varied conditions? Are programs cost effective, and if so are the benefits seen immediately or only over the long term? How can public support be garnered for a large upfront investment whose returns may not be apparent for years? Some programs discussed in this volume were implemented only on a small, experimental scale, prompting discussion of their viability at the national level. An important concern for social policy is whether one-shot programs can lead to permanent results. Early interventions may be extremely effective at reducing future criminal behavior, as shown by the results of the High/Scope Perry preschool program. Evidence from the Life Skills Training Program suggests that a combination of initial intervention and occasional booster sessions can be an inexpensive and successful approach to reducing adolescent substance abuse. Social Programs That Work also acknowledges that simply placing welfare recipients in jobs isn't enough; they will also need long-term support to maintain those jobs. The successes and failures of social policy over the last thirty-five years have given us valuable feedback about the design of successful social policy. Social Programs That Work represents a landmark attempt to use social science criteria to identify and strengthen the programs most likely to make a real difference in addressing the nation's social ills.
Talk Rx
Do you say yes when you really mean no? Do you avoid conflict at all costs? Are you waiting for someone in your life to change in order to get what you want? If so, you’re not alone. Most people will do anything to avoid the unpleasant sensations that accompany having an honest exchange – even if it’s as simple as declining an invitation. But not speaking directly in the short term results in a much bigger problem long-term: hurt feelings and passive-aggressive patterns that stress us out, keep us up at night, and literally make us sick. You might be thinking, Communication? I know how to communicate. Don’t be fooled. Communication is simple, but it’s not always easy. Many of us learn from an early age to be guarded about what and how we share with others. Few of us know how to pay attention to our body, thoughts, emotions, and values in order to speak from the heart. In this book, Neha Sangwan, M.D., reveals practical yet profound communication tools that will strengthen your relationships, reduce your stress, improve your health, and even save you time. Having treated thousands of patients in one of the nation’s largest hospital systems, Doctor Neha discovered a theme: her patients’ inability to communicate often played an underlying role in their illness and how well they were able to recover. Once she understood this correlation, she was inspired to create the simple five-step process you’ll learn in this book. Talk Rx will lead you step by step to: • Listen to your body’s signals to better manage stress • Create new outcomes with even the most challenging personalities in your life • Articulate your frustration and disappointment effectively • Talk to people instead of about them • Make agreements that stick "If you’re thinking of someone else in your life who could really use a book on communication," says Doctor Neha, "let me remind you – it only takes one person to change the outcome of a conversation. And that person is YOU."