Understanding And Improving Information Search
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Understanding and Improving Information Search
This edited book adopts a cognitive perspective to provide breadth and depth to state-of-the-art research related to understanding, analyzing, predicting and improving one of the most prominent and important classes of behavior of modern humans, information search. It is timely as the broader research area of cognitive computing and cognitive technology have recently attracted much attention, and there has been a surge in interest to develop systems and technology that are more compatible with human cognitive abilities. Divided into three interlocking sections, the first introduces the foundational concepts of information search from a cognitive computing perspective to highlight the research questions and approaches that are shared among the contributing authors. Relevant concepts from psychology, information and computing sciences are addressed. The second section discusses methods and tools that are used to understand and predict information search behavior and how the cognitive perspective can provide unique insights into the complexities of the behavior in various contexts. The final part highlights a number of areas of applications of which education and training, collaboration and conversational search interfaces are important ones. Understanding and Improving Information Search - A Cognitive Approach includes contributions from cognitive psychologists, information and computing scientists around the globe, including researchers from Europe (France, Netherlands, Germany), the US, and Asia (India, Japan), providing their unique but coherent perspectives to the core issues and questions most relevant to our current understanding of information search behavior and improving information search.
The Search for Why
EVER WONDERED WHY PEOPLE REALLY DO WHAT THEY DO? (AND WHAT WE COULD ACCOMPLISH IF WE ONLY KNEW?) We need a clear-eyed look at what’s happening in society right now. Misinformation, fake news, and politicization is affecting how we as a society come to grips with a global pandemic, economic inequality, and racial injustice. If we are to mend the divides between us and grapple with the challenges before us, we need, first, to understand the why. In The Search for Why, Bob Raleigh provides a new model for how to understand human behavior, the fundamentals of why we do what we do. He draws on his experience in market research and public communication strategy and combines that with research in the social sciences, like psychology, cognitive and behavioral sciences, and anthropology. The Search for Why covers topics like: -Why so frequently people seem to act against their own best interests, both in politics and their personal lives -How to better communicate with one another across political and cultural divides -How to craft persuasive messages that meet people where they are, and listen to what they are saying back -Ways you can apply this model to help build a better world, at a personal, social, and global level -What influences our decisions, even when we don’t realize it For anyone looking to persuade people, heal divisions, or build better relationships, The Search for Why is a crucial step in the right direction.
Understanding Users
Grounded in the user-centered design movement, this book offers a broad consideration of how our civilization has evolved its technical infrastructure for human purpose to help us make sense of our contemporary information infrastructure and online existence. The author incorporates historical, cultural, and aesthetic approaches to situating information and its underlying technologies across time in the collective, lived experiences of humanity. In today’s digital environment, user experience is vital to the success of any product or service. Yet as the user population expands to include us all, designing for people who vary in skills, abilities, preferences, and backgrounds is challenging. This book provides an integrated understanding of users, and the methods that have evolved to identify usability challenges, that can facilitate cohesive and earlier solutions. The book treats information creation and use as a core human behavior based on acts of representation and recording that humans have always practiced. It suggests that the traditional ways of studying information use, with their origins in the distinct layers of social science theories and models is limiting our understanding of what it means to be an information user and hampers our efforts at being truly user-centric in design. Instead, the book offers a way of integrating the knowledge base to support a richer view of use and users in design education and evaluation. Understanding Users is aimed at those studying or practicing user-centered design and anyone interested in learning how people might be better integrated in the design of new technologies to augment human capabilities and experiences.