Trust And Reputation For Service Oriented Environments

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Trust Management for Service-Oriented Environments

Author: Zaki Malik
language: en
Publisher: Springer Science & Business Media
Release Date: 2009-10-03
Web services and service oriented environments are key enablers for the migration of entertainment, business, sociability, science and health-care from the physical world to the virtual world. The result of this on-going migration is a new place very much different from the physical world, one where interconnected services interact with human users, sensors and embedded devices. Yet for this vision to become reality, trust needs to be addressed as members of the global e-society r- ularly today deal with the question whether they can trust other, unknown parties. Trust is a vital component of internet-based interactions and service-oriented en- ronment, but all too often it is assumed to be an implicit property that exists in the background rather than being an explicit property that is well-de ned and quant- able. While providing trust is challenging in existing computing systems, providing trust in service oriented environments is much more complex due to the dynamic and adaptable nature of these environment which are often large scale and across domains. To date the problem of trust for service oriented environments has been largely unexplored. This book represents the rst comprehensivecoverageof the principles,methods and systems for trust management and evaluation in service oriented environments.
Trust and Reputation for Service-Oriented Environments

Trustworthiness technologies and systems for service-oriented environments are re-shaping the world of e-business. By building trust relationships and establishing trustworthiness and reputation ratings, service providers and organizations will improve customer service, business value and consumer confidence, and provide quality assessment and assurance for the customer in the networked economy. Trust and Reputation for Service-Oriented Environments is a complete tutorial on how to provide business intelligence for sellers, service providers, and manufacturers. In an accessible style, the authors show how the capture of consumer requirements and end-user opinions gives modern businesses the competitive advantage. Trust and Reputation for Service-Oriented Environments: Clarifies trust and security concepts, and defines trust, trust relationships, trustworthiness, reputation, reputation relationships, and trust and reputation models. Details trust and reputation ontologies and databases. Explores the dynamic nature of trust and reputation and how to manage them efficiently. Provides methodologies for trustworthiness measurement, reputation assessment and trustworthiness prediction. Evaluates current trust and reputation systems as employed by companies such as Yahoo, eBay, BizRate, Epinion and Amazon, etc. Gives ample illustrations and real world examples to help validate trust and reputation concepts and methodologies. Offers an accompanying website with lecture notes and PowerPoint slides. This text will give senior undergraduate and masters level students of IT, IS, computer science, computer engineering and business disciplines a full understanding of the concepts and issues involved in trust and reputation. Business providers, consumer watch-dogs and government organizations will find it an invaluable reference to establishing and maintaining trust in open, distributed, anonymous service-oriented network environments.
IT Revolution

Author: Mihaela Ulieru
language: en
Publisher: Springer Science & Business Media
Release Date: 2009-07-30
“Mitigating Paradox at the eSociety Tipping Point” In the first two decades of the past Century, having as driving factor the automobile and its mass production, the command economy has radically changed our lifestyles, enabling the creation of offices, suburbs, fast food restaurants and unified school d- tricts. With the Internet as driving factor, socio-technical and industrial eNetworked ecosystems are about to change our lives again in these two decades of the twenty-first century, and we are just approaching the tipping point. As we have just reached the point where the tremendous changes fueled by concerted efforts in information communication technologies (ICT) research are unraveling the old society this is creating a lot of d- comfort, confusion and sometimes opposition from the traditional mainstream. This disconnect is being deepened even more by the rocketing speed of technological ICT advances. As technology is getting ahead of society, the old ways, although still do- nant, become more and more dysfunctional and we are experiencing an "age of pa- dox" as the new ways disrupt the way we used to do things and even the way we used to think about the world. Just like the major inventions that shaped the last century were made by 1920, it is expected that the major inventions that will shape the twen- first century are going to be made by 2020.