The Simple Truths Of Service
Download The Simple Truths Of Service PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get The Simple Truths Of Service book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages.
The Simple Truths of Service
From the New York Times Bestselling author of The One Minute Manager Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart. His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference.
Simple Truths of Leadership
Author: Ken Blanchard
language: en
Publisher: Berrett-Koehler Publishers
Release Date: 2022-01-31
Fifty-two essential principles that are easy to implement and practice: “The ultimate guide to servant leadership.” —Marshall Goldsmith, New York Times–bestselling author of Mojo Effective leadership is an influence process in which leaders implement everyday common-sense approaches that help people and organizations thrive. Yet somehow, many of these fundamental principles are still missing from most workplaces. In this book, legendary servant leadership expert and #1 New York Times–bestselling author Ken Blanchard and his colleague Randy Conley, a thought leader known for his expertise in the field of trust, share fifty-two Simple Truths that will help leaders everywhere make common-sense leadership common practice. Discover profound, memorable—and in some cases counterintuitive—wisdom such as: • Who should make the first move to extend trust • What role a successful apology plays in building trust • When to use different strokes (leadership styles) for different folks—and for the same folks • Where the most important part of leadership happens • How to create autonomy through boundaries • Why the key to developing people is catching them doing something right A fun, easy read that will make a positive difference in leadership and organizational success, Simple Truths of Leadershipshows how to incorporate simple but essential practices into your leadership style, build trust through servant leadership, and enhance your own life and the lives of everyone around you.
The Simple Truths of Service
The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story. Have you? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, then it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book. Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny and other great customer experience stories that will have your customer service team bursting with new ways to make your company stand out from the crowd.