The Shortcut Guide To Improving It Service Support Through Itil


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The Shortcut Guide to Improving IT Service Support Through ITIL


The Shortcut Guide to Improving IT Service Support Through ITIL

Author: Realtimepublishers.com

language: en

Publisher: Realtimepublishers.com

Release Date: 2007


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The Shortcut Guide to IT Service Management and Automation


The Shortcut Guide to IT Service Management and Automation

Author: Rebecca Herold

language: en

Publisher: Realtimepublishers.com

Release Date: 2008


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Managing an Information Security and Privacy Awareness and Training Program


Managing an Information Security and Privacy Awareness and Training Program

Author: Rebecca Herold

language: en

Publisher: CRC Press

Release Date: 2010-08-24


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Starting with the inception of an education program and progressing through its development, implementation, delivery, and evaluation, Managing an Information Security and Privacy Awareness and Training Program, Second Edition provides authoritative coverage of nearly everything needed to create an effective training program that is compliant with