The Reengineering Toolkit
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Reengineering Tool Kit
"Provides non-technical readers with a hands-on guide to re-engineering concepts and implementation ". -- PC Weekly This powerful book outlines how the right techniques, teams, and tools can bring about effective organizational change. Automated input, e-mail, workflow automation, wireless computing, groupware, multimedia, knowledge bases and agents, GIS, GPS, and other technologies are explained in jargon-free language.
Reengineering In Action: The Quest For World-class Excellence
Business process reengineering is arguably the management paradigm of the decade. No other paradigm for organizational innovation and improvement has achieved a stronger presence and impact in corporate boardrooms around the world. In recent years reengineering has also moved away from the hype into real-world application, and there is now a vast pool of techniques and experience ready to be tapped by organizational-change advocates.This book provides an international showcase of reengineering in action, with contributions from more than forty experts spanning five continents. Besides prescriptions of concepts and tools, it presents case studies of public sector as well as private sector reengineering experience, and visions of the future of reengineering practice.