The Knowledge Services Handbook


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The Knowledge Services Handbook


The Knowledge Services Handbook

Author: Guy St. Clair

language: en

Publisher: Walter de Gruyter GmbH & Co KG

Release Date: 2019-11-18


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Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization’s management/leader with responsibility, authority, and accountability for the success of the organization’s knowledge domain. "Wisely optimistic, with helpful hints for the management of knowledge services." Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA "Devotedly ‘Druckerian’ in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure." Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge

Knowledge Service Engineering Handbook


Knowledge Service Engineering Handbook

Author: Jussi Kantola

language: en

Publisher: CRC Press

Release Date: 2016-04-19


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Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service

Network Sales and Services Handbook


Network Sales and Services Handbook

Author: Matthew J. Castelli

language: en

Publisher: Cisco Press

Release Date: 2003


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This is the sales professional's handbook to understanding IT technologies and mastering the concepts and needs of a network environment. Essential understanding of the technologies that sales representatives need to know for success is provided here with case studies and real-world examples.