The Intercultural Dynamics Of Multicultural Working
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The Intercultural Dynamics of Multicultural Working
This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments.
The Intercultural Professional
This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace. With a focus on the experience of multilingual professionals, the author's position is that such professionals, exemplified by those who have relocated internationally, deploy their unique linguistic, cultural and intercultural repertoires in their work. This book examines the ways in which professionals interpret and manage their experience of working within and across languages and cultures in ways that create affordances for them, their professional practice, and those who depend on their knowledge and expertise. It will be relevant to undergraduate and postgraduate students undertaking studies in applied linguistics, sociolinguistics, intercultural education and professional communication in any discipline.
Conflict Management and Intercultural Communication
Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.