The Friction Project How Smart Leaders Make The Right Things Easier And The Wrong Things Harder
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The Friction Project
Author: Robert I. Sutton
language: en
Publisher: St. Martin's Press
Release Date: 2024-01-30
The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says "If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place." Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.” Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others’ time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can’t fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).
The Friction Project
‘If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.’ Adam Grant, author of Think Again Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work. Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.” Sutton and Rao will help you to: identify where to avert and repair bad organisational friction acknowledge where to maintain and inject good friction reframe friction troubles that can’t be immediately fixed, so they feel less threatening repair failing organisations The Friction Project is the ultimate guide to making the right things easier and the wrong things harder. ‘Hard to put down and easy to like, this is a business book to savour.’ Tim Harford, author of The Data Detective
Leaders Make the Future, Third Edition
Author: Bob Johansen
language: en
Publisher: Berrett-Koehler Publishers
Release Date: 2025-03-04
In a world of chaos, how can generative AI help leaders lead? Over the next decade, all leaders will be augmented with some form of generative artificial intelligence, or GenAI. For the best leaders, this will mean dramatic improvement. For mediocre leaders, this will mean persistent confusion, distraction, and pretense. With futureback thinking—looking ten years ahead, then planning backward from future to next to now—this third edition of Leaders Make the Future shows how people can improve their leadership skills while expanding their human perspective. Now 75 percent revised and expanded with resources from the Institute for the Future, this new edition is organized around ten future leadership skills: Augmented futureback curiosity Augmented clarity Augmented dilemma flipping Augmented bio-engaging Augmented immersive learning Augmented depolarizing Augmented commons creating Augmented smart mob swarming Augmented strength with humility Human calming AI-augmented leadership will be key for any organization to tackle the uncertainty of the future. And by incorporating practical methodologies, ethical guidelines, and innovative leadership practices, this book will help leaders develop their clarity and moderate their certainty.