The Complete Idiot S Guide To Using Your Computer For Seniors
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The Complete Idiot's Guide to Using Your Computer—for Seniors
Author: Paul McFedries
language: en
Publisher: Dorling Kindersley Ltd
Release Date: 2012-03-06
- Over 38 percent of all seniors in the U.S. now use the Internet. - Covers the most popular activities seniors enjoy - Facebook, GoogleSearch, and more!
The Complete Idiot's Guide to Great Customer Service
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.
The Complete Idiot's Guide to Genealogy, 3rd Edition
Author: Christine Rose, CG, CGL, FASG
language: en
Publisher: Penguin
Release Date: 2012-03-06
- Up-to-date techniques for navigating the evolving world of genealogical research - Savvy advice for overcoming frustrating obstacles and of research