The Assertiveness Handbook

The Assertiveness Handbook

Are you tongue tied when you want to air a difficult issue or press for your rights? The good news is that assertiveness skills that allow for effective communication can be learned. Mary Hartley suggests ways of dealing confidently and assertively with people in a range of situations. She provides a series of practical exercises designed to help you develop a positive style of behavior based on self-respect and respecting others. Using case studies, self-assessment material, exercises and practical tips, this down-to-earth book can help you gain increased confidence and self-esteem at work.

The Assertiveness Workbook

This self-directed program teaches readers to speak up and say what they mean at work and at home. Written supportively, it uses proven cognitive behavioral techniques to help individuals build self-confidence, set boundaries, and determine appropriate responses. 10 charts.

Assertiveness