The 13 Key Performance Indicators For Highly Effective Teams
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The 13 Key Performance Indicators for Highly Effective Teams
An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or "team health" indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK. It contributes to the understanding of the nature and functioning of team cohesiveness by describing teamwork as a multi-component variable and identifying the factors that impact on teams and the implications of teamwork for organisations.The book sets out to aid organisations by introducing a Team Performance Diagnostic (TPD) tool. The TPD enables organisations to gain an accurate and detailed insight into the real-time performance of their teams, helps team managers to understand the underlying 'people' issues within the team and how to reach higher levels of team performance quickly. The TPD has been widely used in major multinationals and the UK public sector to pinpoint hard-to-find opportunities to achieve rapid improvements.The research suggests that the use of TPD contributes to more free-flowing feedback both within the team and in the organisation as a whole, and that successful teams are indicative of a healthy organisational culture.This book is an essential guide for senior managers and policy-makers dealing with team effectiveness, and will be highly useful for students of business and management.
Thirty Essentials: Management
Get the best out of your team with these thirty practical steps for successful people management. Building a strong team is among the most important requirements for any company, and anyone who has managed a great, high-performing team knows how enjoyable and rewarding it is for everyone involved. However, in his years of experience as a top business coach, as CEO of a multi-billion-dollar company and as president of a large charity, Andrew Laurie has seen many teams that are not achieving, and far more managers struggling to get the best from their team. Using thirty steps and activities that Andrew has cultivated over years leading successful teams ranging from a couple of people to thousands of staff, Thirty Essentials: Management is a practical tool that will help managers get better performance from members of their team. This book will also provide clear direction in identifying specific opportunities to develop their leadership and management abilities.
Strategic Planning and Management in Transit Agencies
Author: Judson J. Lawrie
language: en
Publisher: Transportation Research Board
Release Date: 2005
This synthesis provides information for transit and transportation professionals who seek to address planning and management issues in the transit industry. This document is intended for internal management decision makers; general managers and agency board members. It might offer external stakeholders such as local governments and businesses, as well as the public, increased awareness in helping define a transit agencys role and responsibilities to the community, thus aiding the development of outside support for an agencys mission.