Task Based Intranet Content
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Task-Based Intranet Content: a Step by Step Guide to User-centred Design
"This will become the go-to resource for intranet projects" - Robert MillsCreate content that makes it faster for people to find what they need on the intranet than from a colleague. Learn user-centred design as you progress through this practical, stage by stage guide.Generally, people want information about a specific thing, fast, when they visit an intranet. They need it in as little time as possible, so they can get to a meeting, or enjoy their lunch break.This book outlines processes that put into practice these 3 essential principles for user-centred intranet content:1. Content reflects a staff need for it.2. Information is easy to find.3. Style, tone and language is optimised for users with little time to read and absorb content.Lizzie Bruce pours her experience of designing intranet content around staff needs for UK government into 100 pages of advice and techniques for creating usable, readable content.Includes: list of universal intranet tasks, glossary of user-centred design terms, project "shopping list", timeline planner, tips for stakeholder buy-in, and links to case studies and blogs.Every organisation planning an intranet redesign needs this book.____________________________________________________Find the further reference links list on the author website.
Task-Based Intranet Content
"This will become the go-to resource for intranet projects" - Robert MillsCreate content that makes it faster for people to find what they need on the intranet than from a colleague. Learn user-centred design as you progress through this practical, stage by stage guide.Generally, people want information about a specific thing, fast, when they visit an intranet. They need it in as little time as possible, so they can get to a meeting, or enjoy their lunch break.This book outlines processes that put into practice these 3 essential principles for user-centred intranet content:1. Content reflects a staff need for it.2. Information is easy to find.3. Style, tone and language is optimised for users with little time to read and absorb content.Lizzie Bruce pours her experience of designing intranet content around staff needs for UK government into 100 pages of advice and techniques for creating usable, readable content.Includes: list of universal intranet tasks, glossary of user-centred design terms, project "shopping list", timeline planner, tips for stakeholder buy-in, and links to case studies and blogs.Every organisation planning an intranet redesign needs this book.
The Intranet Management Handbook
This is the first book to offer practical advice on intranet management, based on the work of the author as an intranet consultant over the past fifteen years. Key areas include: managing intranets: opportunities and challenges defining user requirements making a business case developing a content strategy enhancing collaboration managing technology specifying and selecting software using Microsoft SharePoint for intranets operational planning establishing the intranet team managing intranet projects evaluating risks enhancing the user experience marketing the intranet measuring user satisfaction creating the governance framework writing an intranet strategy intranets and information management. An appendix offers guidelines for social media use. Readership: Information professionals involved in the development of an intranet for their organization, managers with responsibility for internal communications, personal management, risk management, information management and information technology.