Talktalk
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Talk, Talk
Author: E.L. Konigsburg
language: en
Publisher: Simon and Schuster
Release Date: 2011-03-29
In TalkTalk E. L. Konigsburg presents a selection of speeches she has given over a period of 25 years. In her introduction to the first speech, and to the book as a whole, she explains: "While each of my books has been written because I had a story I wanted to tell, these speeches were written because I had something I wanted to say. The audience for the former is children; for the latter, adults.... I recognize -- with a measure of amused detachment -- that some were written as a reaction to trends; others, to fads. I have given these talks in cafetoriums, auditoriums, and the public rooms of Holiday Inns. Even though I have not always been on a stage when addressing an audience, I have tried to set the stage. Between talk and talk, I have written passages connecting the speeches to the time in which they were written and to one another. And that is TalkTalk." Always a thought-provoking speaker, she has chosen nine speeches that capture the essence of her years as a writer for children. When brought together, they enrich one another and provide a chance to look back at what children's books have been, to observe where they are now and to offer an insightful look at what books may continue to mean to children in the years to come. Written by an outstanding author, these speeches, individually and together, represent a vision of the need for books and the role books have played and should continue to play in the lives of children.
Cyber Wars
Author: Charles Arthur
language: en
Publisher: Kogan Page Publishers
Release Date: 2018-05-03
Cyber Wars gives you the dramatic inside stories of some of the world's biggest cyber attacks. These are the game changing hacks that make organizations around the world tremble and leaders stop and consider just how safe they really are. Charles Arthur provides a gripping account of why each hack happened, what techniques were used, what the consequences were and how they could have been prevented. Cyber attacks are some of the most frightening threats currently facing business leaders and this book provides a deep insight into understanding how they work, how hackers think as well as giving invaluable advice on staying vigilant and avoiding the security mistakes and oversights that can lead to downfall. No organization is safe but by understanding the context within which we now live and what the hacks of the future might look like, you can minimize the threat. In Cyber Wars, you will learn how hackers in a TK Maxx parking lot managed to steal 94m credit card details costing the organization $1bn; how a 17 year old leaked the data of 157,000 TalkTalk customers causing a reputational disaster; how Mirai can infect companies' Internet of Things devices and let hackers control them; how a sophisticated malware attack on Sony caused corporate embarrassment and company-wide shut down; and how a phishing attack on Clinton Campaign Chairman John Podesta's email affected the outcome of the 2016 US election.
Nine Keys to World-Class Business Process Outsourcing
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.