Supply Chain Strategies Customer Driven And Customer Focused

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Supply Chain Strategies: Customer Driven and Customer Focused

Offers a completely new approach to the study of organizational supply chains.
Supply Chain Strategies

Supply Chain Strategies demonstrates how organizations must take strategic decisions in order to manage their supply chains to sustain competitiveness in the global economy. Whereas many textbooks on supply chain management focus on purchasing and operations, this new edition of Tony Hines’ text focuses upon the direction-setting and efficient resource-allocation that organizations need to provide in order to satisfy their customers. Overcoming tensions between political, economic, technological, ethical and environmental considerations is shown to be vital to develop effective strategies for managing the supply chain. The third edition of Tony Hines’ successful textbook integrates thoroughly updated international cases to demonstrate how strategic thinking and SCM play out in the real world, and contains a host of useful pedagogy to reinforce learning, including learning outcomes for each chapter, discussion questions and a handy glossary. New to this edition are chapters discussing supply chain risk, procurement strategies and supply chain futures. This book is ideal for courses on supply chain management – especially those that require a strategic element.
Supply Chain Management Strategy

Drive more value from your supply chain by choosing and implementing the right models and strategies. Supply Chain Management Strategy offers expert guidance for comparing and choosing models, implementing governance, and strategizing to enable sales growth, margin growth, and superior customer experience. Lead authored by pioneering supply chain management expert Alexandre Oliveira, this guide focuses on driving maximum business value from modern supply chain strategies and models. Oliveira and senior supply chain executive Anne Gimeno thoroughly introduce the topic, offer detailed descriptions of each relevant model, and present modern applications and best practices drawn from the experiences of leading companies. Coverage includes: Adaptive, Triple-A, customer-driven, demand-driven, and resilient supply chains Assessing the strengths and weaknesses of each model in your unique context Implementing effective governance, including Sales and Operations Planning (SandOP), Integrated Business Planning (IBP), and Business Forecasting Capability (BFC) Performing effective supply chain continuity planning (BCP) Enabling growth in sales, revenue, and market share Accelerating revenue cycles and reducing lost sales Supporting marketing and sales initiatives Growing margins by reducing the cost of sales Balancing asset management, service level, cost structure, and other tradeoffs Delighting customers with the right service level at the right cost This guide's content will be exceptionally helpful for both practitioners and students, including participants in APICS and other leading certification programs.