Soft Systems Methodology
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Soft Systems Methodology in Action
An introduction to soft systems methodology. Developed from other methods of systems engineering which are concerned with creating systems to meet defined objectives, SSM is designed for problems such as how to launch a new product or helping a company make use of information technology.
Learning For Action
After an explanation of the book’s purpose, the authors provide in Part 1 first an overview of SSM as a whole, then a fleshed-out account with just enough detail and advice to enable the reader to set about using the approach in problem situations of concern. Part 2 describes examples of SSM in action and also pays special attention to one of the most common application areas: that of work in the information system/information technology field. A final chapter in part 2 discusses the difficulties some people have in grasping the true nature of SSM, drawing attention to the inadequacies in much of the secondary literature. Appendices provide an outline of the theoretical considerations which underpin SSM, a guide to sources of further information and illustrations of some of SSM’s techniques.
Soft Systems Thinking, Methodology and the Management of Change
"Brian Wilson, one of the originators of Soft Systems Methodology, and Kees van Haperen, a widely experienced SSM consultant, illustrate how this branch of systems engineering is applied to a range of highly complex business scenarios to achieve improved performance. This book will appeal to students of SSM and consultants working in the field"--