Social Accountability In Ethiopia Establishing Collaborative Relationships Between Citizens And The State
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Social Accountability in Ethiopia: Establishing Collaborative Relationships between Citizens and the State
Social Accountability in Ethiopia is a comprehensive guidebook with numerous examples on the use of social accountability-a process by which citizens, communities, policymakers, and government officials are engaged in constructive dialogue about justifications for policies and actions, among other elements. It offers detailed and thorough discussion of how social accountability tools are used to objectively assess government service delivery performance and the mechanisms used for addressing service delivery deficits in constructive and collaborative processes between citizens and government actors. It also discusses how the social accountability practice can be sustained, regularized and mainstreamed in government service delivery decisions. It also enables citizens to voice their needs and concerns and work collaboratively to enhance the access, quality, and equity of the public services they use.
Allies or Adversaries
Author: Jennifer N. Brass
language: en
Publisher: Cambridge University Press
Release Date: 2016-08-18
This book explores how rise of NGOs in developing countries has affected service provision, governance, state-society relations, and state development.
Opening the Black Box
Author: Helene Grandvoinnet
language: en
Publisher: World Bank Publications
Release Date: 2015-04-17
Opening the Black Box: Contextual Drivers of Social Accountability fills an important knowledge gap by providing guidance on how to assess contextual drivers of social accountability effectiveness. This publication aims to more strategically support citizen engagement at the country level and for a specific issue or problem. The report proposes a novel framing of social accountability as the interplay of constitutive elements: citizen action and state action, supported by three enabling levers: civic mobilization, interface and information. For each of these constitutive elements, the report identifies 'drivers' of contextual effectiveness which take into account a broad range of contextual factors (e.g., social, political and intervention-based, including information and communication technologies). Opening the Black Box offers detailed guidance on how to assess each driver. It also applies the framework at two levels. At the country level, the report looks at 'archetypes' of challenging country contexts, such as regimes with no formal space or full support for citizen-state engagement and fragile and conflict-affected situations. The report also illustrates the use of the framework to analyze specific social accountability interventions through four case studies: Sierra Leone, Pakistan, Yemen, and the Kyrgyz Republic.