Seven Simple Steps To Landing Your First Job
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Seven Simple Steps to Landing Your First Job
Joseph Logan gives you a process for managing your job search, getting the support you need, and closing the deal for your first job.
Embrace Change and Conquer Fear: How to find the job of your choice when you are over fifty
Boomers, fifty plus, job seekers are competing for opportunities in the work force in numbers never before experienced. The competition for any opportunity is fierce with Boomers competing with each other and younger job seekers. This book takes you out of the box with proven techniques that will assist the Boomer in finding and getting the position of his choice.
10 Steps to Successful Customer Service
Author: Maxine Kamin
language: en
Publisher: Association for Talent Development
Release Date: 2010-02-01
Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical for success from trust and relationship building to maintaining a big picture perspective to avoid burn out on the job. The 10 Steps to creating spectacular customer service! Step 1: Identify Service Motivation and Mission Step 2: Define Great Service for Your Organization Step 3: Form Great Relationships Step 4: Build Trusting Relationships that Last Step 5: Use the Law of Attraction—Be Positive Step 6: Aggressively Solve Problems—the Bigger the Better Step 7: Recover from Mistakes Gracefully Step 8: Give Customers and Yourself a Break Step 9: Keep It Cool When Things Get Hot Step 10: Be Your Own Best Customer