Servicenow Cookbook
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ServiceNow Cookbook
Author: Ashish Rudra Srivastava
language: en
Publisher: Packt Publishing Ltd
Release Date: 2017-02-28
Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently About This Book Solve problems and challenges encountered while implementing or using ServiceNow in your organization Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment Comes with recipes to improve the way you design and create automated workflows Who This Book Is For This book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. What You Will Learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Perform core configuration and management tasks Use the ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with outside worlds by getting into Client and server scripting Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per the requirement Create and configure workflow activities In Detail ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow. By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. Style and approach This book follows a recipe-based problem-solution approach to address and dispel challenges faced when implementing and using ServiceNow on a regular basis.It will act as a quick solution when trying to solve specific problems without having to read an exhaustive tutorial.
ServiceNow: Building Powerful Workflows
Master the management of IT Service using full potential of ServiceNow. About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This course is for IT professionals, ServiceNow administrators, and developers who would like to gain greater control of ServiceNow and its architecture to design and create automated workflows. You should be familiar with JavaScript and basic computing technologies, but you can be new to ServiceNow. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use the ServiceNow plugins to manage development Build and publish custom applications for service management Write efficient and effective client-side JavaScript Find out how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications, giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. This course will show you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. You will then learn more about the power of tasks, events, and notifications. We'll then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Further on, you'll learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. At the end of this course, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. The course provides you with highly practical content explaining ServiceNow from the following Packt books: Learning ServiceNow ServiceNow Cookbook Mastering ServiceNow, Second Edition Style and approach This pragmatic guide follows problem-solution based approach to help you configure the ServiceNow and eliminate the challenges faced when implementing and using ServiceNow. It enables you to configure and manage ServiceNow, and learn the fundamentals of the ServiceNow platform.
Microsoft 365 Administration Cookbook
Author: Nate Chamberlain
language: en
Publisher: Packt Publishing Ltd
Release Date: 2024-11-08
Make the most out of your investment in Microsoft 365 apps and services with this Microsoft 365 cookbook for IT administrators Key Features Discover how Microsoft 365 collaboration apps seamlessly integrate with other Microsoft products like Microsoft Entra ID, Purview, Defender, and Power Platform Use PowerShell to automate tasks and improve your overall efficiency in Microsoft 365 Uncover best practices for managing Microsoft 365 apps and services Purchase of the print or Kindle book includes a free PDF eBook Book Description Step into the world of Microsoft 365 administration with this comprehensive second edition of the Microsoft 365 Administration Cookbook. Leveraging the expertise of Nate Chamberlain, a Microsoft 365 expert who has helped millions through his books, blog, and YouTube channel, this book breaks down complex administration tasks into manageable, bite-sized recipes. Covering everything from setting up your tenant to mastering identity roles, this edition also highlights the power of PowerShell to boost your capabilities. You’ll learn how to manage communication, collaboration, security, compliance, and more within Microsoft 365. Packed with practical recipes for both common and advanced administrative tasks, you’ll gain expertise in managing SharePoint Online and Microsoft Teams, and refining user management with Microsoft Entra ID. You’ll also learn how to configure Viva Engage, fortify your defenses with Microsoft Defender, and ensure compliance with Microsoft Purview. By the end of this book, you’ll have sharpened your administrative skills, gleaned actionable insights, and learned best practices. Whether you’re a veteran admin looking for innovative solutions or a newcomer building a solid skill set, this cookbook is an indispensable resource for your professional growth. What you will learn Understand the different Microsoft 365 subscription options and their differences Explore the apps and services currently available on Microsoft 365 for your organization Simplify app configurations and administrative tasks with easy-to-follow recipes Administer Microsoft 365 identities and groups securely and efficiently Manage Microsoft 365 apps and services such as SharePoint and Microsoft Teams to maximize their value in your organization Automate user account provisioning in Microsoft Entra ID using PowerShell and Microsoft Graph Who this book is for This book is for IT professionals tasked with Microsoft 365 administration. Whether you’re new to Microsoft 365 administration or just looking for ideas, this cookbook offers step-by-step recipes and detailed guidance to enhance your organization’s app and service management and productivity. This new edition will also help you stay up to date with the latest features and capabilities in Microsoft 365.