Servicenow Ai Agent Factory Playbook
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ServiceNow AI Agent Factory Playbook
Author: Chirag Suthar
language: en
Publisher: Independently Published
Release Date: 2025-04-13
ServiceNow AI Agent Factory Playbook: Build, Train, Transform By Chirag Suthar Unlock the power of ServiceNow's AI capabilities with this comprehensive guide to building, training, and scaling AI-powered agents across your organization. ServiceNow AI Agent Factory Playbook: Build, Train, Transform is the go-to resource for enterprise architects, platform owners, and ServiceNow champions who are looking to leverage AI at scale to transform service delivery and operations. This playbook walks you through every step of the journey-from understanding the AI Agent Factory methodology to mastering the art of designing AI agents that adapt, learn, and improve over time. You will learn how to: Build and deploy intelligent agents using ServiceNow's AI Agent Factory Develop a roadmap for AI adoption across the enterprise Apply best practices for AI agent development and governance Measure success with KPIs and track the business outcomes of AI adoption Learn from 100+ real-world use cases that highlight industry-specific applications With practical advice, industry best practices, and proven strategies, this book is an essential tool for any organization looking to harness the potential of AI and accelerate their journey toward intelligent automation and digital transformation.
ADKAR
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Site Reliability Engineering
Author: Niall Richard Murphy
language: en
Publisher: "O'Reilly Media, Inc."
Release Date: 2016-03-23
The overwhelming majority of a software systemâ??s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Googleâ??s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. Youâ??ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficientâ??lessons directly applicable to your organization. This book is divided into four sections: Introductionâ??Learn what site reliability engineering is and why it differs from conventional IT industry practices Principlesâ??Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practicesâ??Understand the theory and practice of an SREâ??s day-to-day work: building and operating large distributed computing systems Managementâ??Explore Google's best practices for training, communication, and meetings that your organization can use