Service Engineering
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Building Services Engineering
Engineering services present a significant cost in terms of the installation cost, the energy consumed and the maintenance, repair and upgrading of the systems. It is therefore important that construction professionals have a good understanding of the basics and applications of building services engineering. This thoroughly up-dated fourth edition of David Chadderton's text provides study materials in the fields of construction, architectural, surveying and energy engineering. In particular, the chapters on The Built Environment and Energy Economics benefit from the author's recent industrial work. Additional material, including further questions, interactive calculations, simple PowerPoint material and links to related websites, are available on the author's website. David is a Chartered Professional Engineer with the Institution of Engineers Australia, a Chartered Building Services Engineer with the Engineering Council in the UK, through the Chartered Institution of Building Services Engineers, and a Member of the Australian Institute of Refrigeration, Air Conditioning and Heating. Since November 2001, David he has been Director of his own company, Eteq Pty Ltd. specializing in the designing and implementation of energy saving projects in commercial, health care, university and manufacturing buildings.
Service Engineering
Author: Schahram Dustdar
language: en
Publisher: Springer Science & Business Media
Release Date: 2010-10-22
Service engineering is increasingly posing challenges to traditional software engineering methodologies including specification, modeling, architecture, and verification, just to name a few. On the other hand, the latest advancements in software engineering are continuously leveraged in Service Engineering research, especially in the design and implementation of service-oriented systems. Several mutual impacts between service engineering and software engineering could be observed in the last decade, and many research efforts have been devoted to the field. However, in spite of the considerable efforts and significant contributions, few have attempted to summarize the research results systematically.
Introduction to Service Engineering
Author: Waldemar Karwowski
language: en
Publisher: John Wiley & Sons
Release Date: 2010-01-12
What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planet Service enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to services Service design, including collaborative e-service systems and the new service development process Service operations and management, including service call centers Service quality, from design operations to customer relations Web-based services and technology in the global e-organization Innovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering.