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Order out of Chaos

Learn how to become a world-class communicator and, in doing so, become the best negotiator you can be. As one of the world's most experienced kidnap-for-ransom negotiators, Scott Walker has successfully resolved life-or-death crises, facing down gang leaders, pirates, cyberhackers, and extortionists. When he turned to help businesses with negotiation, he realized that the tools and skills he'd need were not so different from the ones he'd mastered in the high-stakes situations he successfully negotiated. Now he's bringing those lessons to you. In this book you will learn Walker's essential negotiation principles and strategies, as well as his tools and techniques, all of which are supported by astonishing real-life case studies. You can begin to add these techniques to your repertoire immediately to become a world-class negotiator, capable of persuading anyone, no matter how tenacious and uncompromising they may be. Built on decades of scientific and academic research along with Walker's extensive experience, Order out of Chaos gives you simple, proven approaches. You'll learn how to slow down high-pressure moments, practice proactive listening, develop your emotional intelligence, and manage conflict. Applied in low-pressure, everyday negotiations with one person or in complex, high-risk scenarios with multiple hostile adversaries, these principles will help you master the moment, communicate effectively, and achieve the outcomes you want. Whether you're an executive in a multinational organization, the owner of a small business, a local sports team coach, or the manager of a single household, the principles and techniques covered in this book will help you navigate the common pitfalls of negotiation and give you the confidence to succeed every time.

SAS Operations

This highly successful book has now been completely revised and expanded to bring it right up to date with current SAS operations and takes a glimpse into the future. The Special Air Service is one of the most highly skilled and effective components of the British Army. Provided here is a welcome insight into the history and unique function of the SAS since its formation. This book traces the variety of special operations from the first raids in the North African desert in World War II to the remarkable achievements in the Falklands' bleak terrain, the harsh deserts of Iraq and the ethnic confusions of Bosnia - all operations in which these crack troops have shown daring and endurance. James Ladd describes the innovative and often dangerous techniques that the SAS has developed over the years and shows through numerous examples how the determination and ingenuity of the individual officer and trooper is second to none. This detailed narrative vividly records the careful planning and meticulous execution of many of the most spectacular and daring raids ever accomplished. the mountains of Bosnia, the reputation of these keenly motivated soldiers remains unsurpassed, while their use of new types of weapons in this electronic age offers some guidance to the likely forms of warfare in the twenty-first century.

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