Responsive Performance Management Works

Responsive Performance Management Works

Performance management is an evolving field of management and merely making it excellence driven is not adequate in the emerging VUCA environment. No doubt, Agile Performance management is the need of the day, but many organizations may not find it feasible to go for it all of a sudden. There are a number of conceptual and process requirements, which an organization can prepare in a planned manner. This book devotes its efforts on enhancing readiness to go for a truly Agile Performance management. Therefore, a viable option is to go for a Responsive PMS. The core of responsiveness appears to be the ability to sense the implicit and explicit needs of others and responding quickly and positively for satisfaction of needs. The mechanisms or components of Responsive Performance management may not be entirely new, perhaps these are the familiar ones, but the meaning, aim, emphasis and treatment may be different. Seven components have been identified - Performance planning, Performance enabling, Performance appraisal, Performance Feedback, counseling and identification of training & development needs, Rewards & reinforcement, and Potential appraisal. In addition, a number of related concepts and practices have been described. This book, giving examples of real-life working of PMS, has brought immense clarity on the issues involved. The performance improvement interventions have been dealt in depth. The multidisciplinary background of the author has brought a formidable blend of theory and practice on one hand and content and process on the other. Strong analytical skills of Industrial engineering and systems, deep insights in to Human process skills within a strong framework of Human Resource management, Human resource development , and Organizational development have enabled a unique treatment to traditional and emerging aspects of Performance management . In addition to the 12 Chapters, eight Appendices, several figures, formats and tables are expected to facilitate easy understanding and encouragement to experiment with evolving appropriate and novel interventions.

Responsive Mentoring

Mentoring plays a very effective role in the current environment, which is described as VUCA (volatile, uncertain, complex, ambiguous). In order to cope with this environment, organizations have to be responsive, and for this, people in the organization have to be responsive. A responsive person quickly reacts to people or events and shows emotions such as pleasure and affection spontaneously while working with or for people. A responsive leader is driven to understand people and enhance their readiness to appropriately react or respond. Such leaders, equipped with the necessary competencies, can mentor others to transform them to become responsive. Therefore, such leaders and mentors can trigger a multiplying effect in the organization to create many more mentors like them. Mentoring gives one the opportunity to use one’s valuable possessions (knowledge, skills, attitudes, values, and other attributes) respectfully in developing others. Nothing gives such a strong boost to one’s self-esteem and experience of self-actualization, as seeing the achievements of those, in whose development, he/she has invested. Responsive mentors put others first and care about their needs. This builds goodwill, strengthens relationships, and cultivates trust and mutual concern. Mentoring cannot be understood and practiced in isolation, it is very closely related to a few other interventions like Coaching, Feedback, Counseling, and Pygmalion. A number of appropriate behavioral skills help mentoring unleash its tremendous potential. This book, conceived after over 50 years of managerial experience in diverse fields, especially in developing people and organizations, is a valuable resource for being an exemplary mentor and also encouraging and developing others to become responsive and also become mentors. The process has been so vividly described that any organization can initiate mentoring smoothly. Written in simple language, with a formidable blend of theory and practice on one hand and content and process on the other, this book will be highly beneficial to mentors, mentees, line managers, HR/HRD professionals, management faculty, teachers, and trainers.

Federal Performance Management