Responsive Communication

Communication - E-Book

Essential guide to better communication in practice Communication is a core skill for all healthcare professionals, regardless of their specific discipline. The fifth edition of Communication: Core Interpersonal Skills for Healthcare Professionals provides a comprehensive introduction that will be invaluable for students undertaking any training program in health. The book guides students toward an understanding of all the basic communication techniques and skills they will need in practice. They will learn to develop self-awareness about the impact their words and actions might have on others, use a person-centred model to reconstruct their communication style and approach, and then apply their new knowledge and skills to real-life scenarios. Easy to read and logically ordered over four sections, this book will guide students towards developing lifelong communication skills that will ultimately enable optimal person-centred care, successful therapeutic relationships and positive patient outcomes. - A focus on person-centred care and culturally responsive communication - Assists students to reflect on their personal communication style and habits, then learn and practise strategies and skills to enhance future communication in practice - Builds confidence in communication through activities, scenarios and case studies - Explores communication with Indigenous peoples to improve healthcare outcomes - Includes digital communication – overviews and tips on navigating professional and personal electronic media - Scenarios, case studies, individual and group activities, role-plays and end-of-chapter questions support learning - Straightforward language makes learning accessible for students in all health disciplines - Student and instructor resources, including a quiz, semester planner and a tutorial guide contribute to engaging students New to this edition - New chapter on the requirements of communication within multidisciplinary or interprofessional teams - Fully updated to reflect the latest research - Updated references throughout the text to reflect current discussion and requirements of communication in healthcare Instructor resources on Evolve: - PowerPoint slides - Semester planner - Tutorial activities - Testbank (MCQs) - Image collection Student and Instructor resources on Evolve: - Answers to end-of-chapter review questions - Student quiz (MCQ + T/F) *This text is supported by Stories in Health Communication, 1st Edition, a collection of 12 short videos demonstrating effective and ineffective scenarios of communication.​​​

Communication in Paramedic Practice

The ability to communicate well is the single most important skill for a paramedic. But, despite an emphasis on communication in paramedicine assessment and standards, there has never been a resource specifically tailored to the unique environments in which paramedics practise.This new book fills that gap. Communication in Paramedic Practice is designed as a primer on the importance for paramedics of communicating well, and how to achieve this in real life. It encourages self-reflection on your own communication style, and covers important considerations such as listening, managing distress, being culturally responsive and non-verbal communication.Written by experts in this field, and full of relevant examples and opportunities to practise, this book will help you communicate comfortably and confidently for better patient outcomes, increased workplace safety and more efficient transfer of information - Four sections cover the significance of interpersonal communication, developing self-awareness, managing realities of communication as a paramedic and scenarios for practice - Promotes self-reflection on your personal communication style and habits - Introduces the strategies and skills you need for real life - Encourages the development of confidence through activities, scenarios and case studies - Wide range of examples to reflect paramedic practice - Relevant resources for ongoing development and improvement of communication skillsStudent resources on Evolve: - Answers to end-of-chapter review questions - Student quizStudent and instructor resources on Evolve: - Semester planner - Student quiz – multiple choice questions - Tutorial activities - Student quiz – true / false - PowerPoint slides

Documents Accompanying the Journal