Reading The Comments

Reading the Comments

What we can learn about human nature from the informative, manipulative, confusing, and amusing messages at the bottom of the web. Online comment can be informative or misleading, entertaining or maddening. Haters and manipulators often seem to monopolize the conversation. Some comments are off-topic, or even topic-less. In this book, Joseph Reagle urges us to read the comments. Conversations “on the bottom half of the Internet,” he argues, can tell us much about human nature and social behavior. Reagle visits communities of Amazon reviewers, fan fiction authors, online learners, scammers, freethinkers, and mean kids. He shows how comment can inform us (through reviews), improve us (through feedback), manipulate us (through fakery), alienate us (through hate), shape us (through social comparison), and perplex us. He finds pre-Internet historical antecedents of online comment in Michelin stars, professional criticism, and the wisdom of crowds. He discusses the techniques of online fakery (distinguishing makers, fakers, and takers), describes the emotional work of receiving and giving feedback, and examines the culture of trolls and haters, bullying, and misogyny. He considers the way comment—a nonstop stream of social quantification and ranking—affects our self-esteem and well-being. And he examines how comment is puzzling—short and asynchronous, these messages can be slap-dash, confusing, amusing, revealing, and weird, shedding context in their passage through the Internet, prompting readers to comment in turn, “WTF?!?”

Don't Read the Comments

"Wonderfully geeky and deeply compassionate." —Marieke Nijkamp, #1 New York Times bestselling author In this charming novel by Eric Smith, two teen gamers find their virtual worlds—and blossoming romance—invaded by the real-world issues of trolling and doxing in the gaming community. We all need a place to escape the real world. For Divya and Aaron, it’s the world of online gaming. While Divya trades her rising-star status for sponsorships to help her struggling single mom pay rent, Aaron plays as a way to fuel his own dreams of becoming a game developer—and as a way to disappear when his mom starts talking about medical school. After a chance online meeting, the pair decides to team up. But they soon find themselves the targets of a group of internet trolls, who begin launching a real-world doxxing campaign, threatening Aaron’s dream and Divya’s actual life. They think they can drive her out of the game, but Divya’s whole world is on the line… And she isn’t going down without a fight. Looking for more from Eric Smith? Don't miss You Can Go Your Own Way!

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