Quality Function Deployment And Lean Six Sigma Applications In Public Health
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Quality Function Deployment and Lean Six Sigma Applications in Public Health
The public health industry has recognized the value of continuous improvement. Quality Improvement (QI) teams are engaged across the country in identifying root causes of the issues which prevent us from providing the best public health services to communities and individuals. The tools of quality, when used effectively, will truly make a difference in the public’s health. It is time to take a more advanced approach for cross functional and long-term improvements that will achieve the systems level results the public deserves. The purpose of this book is to introduce the concepts embedded in Quality Function Deployment (QFD) and Lean Six Sigma to help Public Health professionals in their implementation of quality improvement within their agencies. The tools and techniques of QFD and Lean Six Sigma can help problem solving teams by providing insight into customer needs and wants, the design and development of customer centric processes, and mapping value streams. Both QFD and Lean Six Sigma focus on doing the most with the resources we have. The methods in this text are the next step to harness the energy, enthusiasm, hard work, and dedication of our public health workforce to make a lasting difference. By effectively expanding the use of QI tools and techniques, we can, and will, improve our nation’s health and the health of the many communities we serve.
Mastering Public Health
Author: Barry S. Levy
language: en
Publisher: Oxford University Press, USA
Release Date: 2012
Mastering Public Health will enable you to improve your performance and productivity within your organization and with the people and the communities you serve. Designed for new and seasoned public health workers alike, this user-friendly guide focuses on the day-to-day practical skills and competencies that are often not taught in educational or training programs. It is a how-to book with tools, techniques, tips, checklists, and other resources that will assist you in developing your competencies in the areas of communication, administration and management, and leadership. Using this book will enable you to be more effective in many areas of your work, including: - Communicating with the public - Advocating for programs and policies - Speaking and writing - Being culturally competent - Planning, budgeting, and obtaining funding - Recruiting and developing employees - Improving quality, and initiating and sustaining change - Creating a vision and inspiring others The 60 contributors to this book are experts in public health as well as in the fields of education and organizational management. They have worked in federal, state, and local government agencies as well as non-governmental organizations, academic and research institutions, and consulting organizations. In their chapters, commentaries, and textboxes, they share their expertise and experience and describe best practices. Their personal stories illustrate real-world challenges they faced and successes they achieved.
Essentials of Public Health Management
Author: L. Fleming Fallon (Jr.)
language: en
Publisher: Jones & Bartlett Publishers
Release Date: 2012
Written for both professionals and students, Essentials of Public Health Management is a practical, nontheoretical reference that will prepare the reader for the hands-on management and daily operations of a complex public health department or agency.