Problem Solving In Operation Management
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The Problem-Solving, Problem-Prevention, and Decision-Making Guide
Each day, managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput, poor quality, personnel problems, and material shortages.How they approach these daily quandaries will determine how successful they are at resolving problems and making effective decisions. It is human nature for managers to solutions before they even understand the nature of the problems they are trying to solve. As a result, they end up making blind decisions that change perfectly acceptable processes for incorrect reasons. The real secret to solving problems does not depend upon the number of sophisticated statistical tools that one applies -- The secret to solving most problems is to keep the approach simple and uncomplicated. Many managers and employees make mistakes because they fail to do what Toyota does so effortlessly -- . They fail to perform the 'genmba walk,' during which they go to see the actual process, understand the work, ask questions, and learn. By following a structured approach, and using only simple tools, most problems can be solved, effective decisions can be made, and problems prevented. The cornerstones of this book are three detailed roadmaps for solving problems, preventing problems, and making effective decisions. Each roadmap contains a step-by-step explanation on how to solve existing problems, how to prevent future problems, and how to make effective decisions. The book provides real case studies to illustrate each of the techniques presented in the book.
Problem Solving Approaches for Maintaining Operational Excellence in Process Plants
Comprehensive reference providing methods for process operators to solve challenging process problems and develop working hypotheses for typical process equipment Problem Solving Approaches for Maintaining Operational Excellence in Process Plants provides a template for achieving an enhanced level of operating efficiency in chemical processing plants and refineries. With examples included throughout to demonstrate key concepts, this book includes methods for formulating working hypotheses for typical process equipment such as pumps, compressors, heat exchangers/furnaces, fractionating towers, and reactors, with additional information on defining and setting metrics and the application of the techniques in unusual situations, as well as the application of these techniques in view of commercially available computer simulation programs. This book covers topics including initial considerations in problem solving, basic steps in problem solving, and verification of process instrument data, with solved problems showing how techniques can be applied to prime movers, plate processes, kinetically limited processes, and unsteady state problems. This newly revised and updated Second Edition includes coverage of the latest research and developments in the field. Written by a team of highly qualified industry professionals, Problem Solving Approaches for Maintaining Operational Excellence in Process Plants includes discussion on: Lumped parameters as the ideal approach to determine values for key performance indicators (KPIs) Theoretical KPIs in comparison to actual operation as a method to find “hidden problems” Situations where experience-based solutions are unavailable due to lack of technically trained personnel Solutions to problems where a previous analysis has confirmed a need for new equipment or enhanced operating procedures Digital twins and their usefulness in predicting yields, executing plant operations, and training operating and technical personnel Problem Solving Approaches for Maintaining Operational Excellence in Process Plants is an essential reference on the subject for chemical engineers, industrial engineers, process operators, process shift supervisors, chemical engineers with minimal exposure to industrial calculations, and industrial managers who are looking for techniques to improve organization problem solving skills.
Operations Management
With its abundance of step-by-step solved problems, concepts, and examples of major real-world companies, this text brings unparalleled clarity and transparency to the course.