Problem Employee Management


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Problem Employee Management


Problem Employee Management

Author: Willa M. Bruce

language: en

Publisher: Praeger

Release Date: 1990-05-07


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Written for human resources managers and executives, this book takes a pragmatic approach to a problem all organizations face, but is often neglected in management handbooks: what to do about the problem employee? As the author notes at the outset, problem employees constitute from ten to twenty percent of the workforce, yet usually require as much as eighty percent of a manager's time. This volume provides a practical guide on how to both reduce the numbers of problem employees in an organization and decrease the time required to manage them. Bruce calls for a proactive approach toward the problem employee and demonstrates field-tested methodologies for dealing with a variety of problem workplace behaviors. Particular emphasis is given to the techniques of Performance Monitoring, a technique based on Reality Therapy. Bruce also offers an extensive discussion of the advantages and limitations of Employee Assistance Programs and explains in detail legal issues associated with employee discharge for undesirable behavior. The author begins by defining the problem employee and offering examples of typical problem employee response patterns. She goes on to offer a theoretical explanation of the causes of problem behavior in the workplace and demonstrates why traditional remedies generally do not improve performance. Two chapters introduce effective methods for dealing with the problem employee. Performance Monitoring is discussed in detail, as are methods for dealing with particular types of problem employees, such as substance abusers, those involved in family crises, and employees with health-related problems. Turning to situations that require outside help, Bruce provides a step-by-step procedure for both establishing an Employee Assistance Program and utilizing an existing one. Directions for training supervisors to handle problem employees are provided. Because the experience of managing a problem employee can be an extremely difficult one, Bruce provides a technique for helping the manager reduce stress, understand transition, and formulate a personal plan to survive the impact of the problem employee. Finally, Bruce explains the legal rights of the employee, the supervisor, and the organization, presents relevant court decisions, and shows the manager how to work within the law when employee discharge becomes the only option.

How to Manage Problem Employees


How to Manage Problem Employees

Author: Glenn Shepard

language: en

Publisher: John Wiley & Sons

Release Date: 2010-12-30


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There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who donâ??t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

From Losers to Winners


From Losers to Winners

Author: V. Clayton Sherman

language: en

Publisher: AMACOM Div American Mgmt Assn

Release Date: 1987


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Managing problem employees is costly, legally risky, frustrating-and essential-for every company.