Planning Protection And Optimization Itil V3 Intermediate Capability Handbook
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Planning, protection and optimization ITIL V3 intermediate capability handbook
Author: George Kinnear
language: en
Publisher: The Stationery Office
Release Date: 2010-11-08
This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
Service offerings and agreements ITIL V3 intermediate capability handbook
Author: Alison Cartlidge
language: en
Publisher: The Stationery Office
Release Date: 2010-11-08
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (single Copy)
This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.