Performance Management In Humanitarian Logistics Development Of A Process Driven And It Supported Performance Measurement System
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Performance Management in Humanitarian Logistics. Development of a Process-driven and IT-supported Performance Measurement System
Author: Adam Widera
language: en
Publisher: Logos Verlag Berlin GmbH
Release Date: 2023-08-25
Logistics and supply chain management are considered as the backbone of humanitarian operations, significantly influencing their performance. Consequently, it is not surprising that the academic community addressed performance measurement in humanitarian logistics early on and extensively. However, there exists a significant disparity between the academic findings on performance measurement and their practical implementation within humanitarian organizations. What factors contribute to this gap, and how can we bridge it? This book aims to provide a socio-technical solution through an action researchbased approach that designs and develops a process-driven and IT-supported performance management system for humanitarian logistics. By utilizing an iterative and participatory design methodology, an active involvement of humanitarian organizations in identifying and addressing their practitioner realities, needs, and objectives is ensured. The resulting performance management system has been designed, implemented, and evaluated within three distinct and representative humanitarian organizations. As a result, these research findings hold promise for enhancing the capabilities of humanitarian organizations to measure and manage logistics performance effectively.
Innovation in Crisis Management
This book deals with how to measure innovation in crisis management, drawing on data, case studies, and lessons learnt from different European countries. The aim of this book is to tackle innovation in crisis management through lessons learnt and experiences gained from the implementation of mixed methods through a practitioner-driven approach in a large-scale demonstration project (DRIVER+). It explores innovation from the perspective of the end-users by focusing on the needs and problems they are trying to address through a tool (be it an app, a drone, or a training program) and takes a deep dive into what is needed to understand if and to what extent the tool they have in mind can really bring innovation. This book is a toolkit for readers interested in understanding what needs to be in place to measure innovation: it provides the know-how through examples and best practices. The book will be a valuable source of knowledge for scientists, practitioners, researchers, and postgraduate students studying safety, crisis management, and innovation.
Secure-by-Design Enterprise Architectures and Business Processes in Supply Chains. Handling Threats from Physical Transport Goods in Parcel Mail Services
Author: Michael Middelhoff
language: en
Publisher: Logos Verlag Berlin GmbH
Release Date: 2023
Supply chain security encompasses measures preventing theft, smuggling, and sabotage through heightened awareness, enhanced visibility, and increased transparency. This necessitates the adoption of a security-by-design paradigm to achieve effective and efficient security measures, yielding additional benefits such as diminished supply chain costs. Given their vulnerability, transportation and logistics service providers play a pivotal role in supply chain security. This thesis leverages systems security engineering and security-by-design to provide a methodology for designing and evaluating security measures for physical transport goods. It formulates nine principles that define security-by-design and establishes a supply chain security framework. An adaptation of the TOGAF architecture development facilitates the creation of secure-by-design enterprise architectures. Security measures are documented using security-enhanced processes based on BPMN. This enables an analysis and compliance assessment to ascertain the alignment of security with business objectives and the adequate implementation of requirements. The culmination of these efforts is exemplified through a case study.