Performance And Judgment
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Performance Appraisal and Management
Organizations of all sizes face the challenge of accurately and fairly evaluating performance in the workplace. Performance Appraisal and Management distills the best available research and translates those findings into practical, concrete strategies. This text explores common obstacles and why certain performance appraisal methods often fail. Using a strategic, evidence-based approach, the authors outline best practices for avoiding common pitfalls and help organizations achieve their maximum potential. Cases, exercises, and spotlight boxes on timely issues like cyberbullying in the workplace and appraising team performance provides readers with opportunities to hone their critical thinking and decision-making skills.
Judgment and Decision Making at Work
Employees are constantly making decisions and judgments that have the potential to affect themselves, their families, their work organizations, and on some occasion even the broader societies in which they live. A few examples include: deciding which job applicant to hire, setting a production goal, judging one’s level of job satisfaction, deciding to steal from the cash register, agreeing to help organize the company’s holiday party, forecasting corporate tax rates two years later, deciding to report a coworker for sexual harassment, and predicting the level of risk inherent in a new business venture. In other words, a great many topics of interest to organizational researchers ultimately reduce to decisions made by employees. Yet, numerous entreaties notwithstanding, industrial and organizational psychologists typically have not incorporated a judgment and decision-making perspective in their research. The current book begins to remedy the situation by facilitating cross-pollination between the disciplines of organizational psychology and decision-making. The book describes both laboratory and more “naturalistic” field research on judgment and decision-making, and applies it to core topics of interest to industrial and organizational psychologists: performance appraisal, employee selection, individual differences, goals, leadership, teams, and stress, among others. The book also suggests ways in which industrial and organizational psychology research can benefit the discipline of judgment and decision-making. The authors of the chapters in this book conduct research at the intersection of organizational psychology and decision-making, and consequently are uniquely positioned to bridging the divide between the two disciplines.
Scientific Information Systems
Safety critical jobs in fields such as aviation and nuclear power plants require a careful and comprehensive analysis of all factors relevant to critical job performance. Understanding how these factors uniquely and in combination, affect performance requires interconnecting a job performance database with several other information databases. The scientific method is necessary to ensure information quality; to solve problems or project trends; and to correctly evaluate changes in selection, training, performance evaluation, the person-machine interface, or team dynamics. Combining the scientific method with the construction, validation and use of the information databases results in a Scientific Information System (SIS), which joins practical utility with powerful evauations of relevant theories. This book discusses how to blend scientific methods with the broad capabilities of computer database information systems. This synthesis will aid anyone who is trying to explain, predict, or change the behavior of a complex system involving humans. Whilst developed from research on information systems in the aviation industry, the principles and methods are universal and the book provides conceptual guidance for the construction and use of such systems in other domains. The examples clarify the advantages of this type of information system and the enormous potential power for understanding a target system completely and accurately.