Oecd Survey On Drivers Of Trust In Public Institutions 2024 Results Building Trust In A Complex Policy Environment

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OECD Survey on Drivers of Trust in Public Institutions – 2024 Results Building Trust in a Complex Policy Environment

This report presents the main findings of the second OECD cross-national Survey on Drivers of Trust in Public Institutions, carried out in late 2023. With nearly 60 000 responses, representative of the adult population in 30 OECD countries, the survey investigated how people's expectations and experiences with government influence their trust in public institutions. These experiences and expectations range from day-to-day interactions with public institutions to government decision making on complex policy issues. The report identifies some of the main drivers of trust in government and other public institutions and discusses opportunities for policy action. For the first time, the report also analyses how trust levels and drivers have evolved in the 20 OECD countries that participated in the 2021 survey and how an information environment marked by an increasing amount of polarising content and disinformation affects people’s trust in public institutions.
Building Trust in Public Institutions Drivers of Trust in Public Institutions in Chile

Drivers of Trust in Public Institutions in Chile was undertaken as part of Chile’s State Modernisation Agenda 2022-2026. Based on results of the 2023 OECD Trust Survey and over fifty qualitative interviews with key national stakeholders, the study offers in-depth and comparative analysis of public trust and its driving factors. The report provides recommendations to further enhance trust, including improving the delivery and responsiveness of public services, promoting fairness across public institutions, and enhancing communication and engagement between the government and the population.
Building Trust in Public Institutions Lessons from the 2023 OECD Trust Survey in Slovenia

This report offers insights into the state of trust in Slovenian public institutions. It analyses data from the 2023 OECD Survey on Drivers of Trust in Public Institutions, comparing Slovenia's results with 29 other OECD countries. The study reveals both challenges and opportunities for reinforcing public trust in Slovenia, highlighting areas of strength in day-to-day interactions between people and public institutions whilst identifying concerns regarding decision-making processes on complex policy issues. Slovenia, like many nations, is grappling with the aftermath of natural disasters and global crises and is seeking to strengthen its democratic foundations. This report provides actionable insights for improving public governance, reinforcing democratic values, and building a more trusting relationship between citizens and public institutions. This comprehensive analysis offers a roadmap for policymakers, government officials, and civic leaders in Slovenia to enhance trust and, ultimately, strengthen the country's democratic processes and public governance.