New Technology @ Work

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New Technology @ Work

New computer and communications technologies have acted as the catalyst for a revolution in the way goods are produced and services delivered, leading to profound changes in the way work is organized and the way jobs are designed. This important book examines the nature, setting and impact of new technologies on work, organization and management. Conventional debates about new technology often invoke optimistic visions of enhanced democracy, rising skills and economic abundance; others predict darker scenarios such as the destruction of jobs through labour-eliminating devices. This book proposes an alternative perspective, arguing that technology can be powerful, but in and of itself has no independent causal powers. It considers the impact of new technologies on manufacturing, clerical, administrative and call centre employment, in both managerial and professional arenas, and introduces the growing phenomena of telework. The book also assesses the important political and economic forces that restrict or facilitate the flow of new technologies on national and global levels. New Technology @ Work is an illuminating and thought-provoking text that will prove invaluable to all serious students of business, management and technology.
Making Technology Work

Author: John M. Deutch
language: en
Publisher: Cambridge University Press
Release Date: 2004
This book presents fifteen cases of technology applications in the energy and environment sectors, including solar, wind, fuel cell, nuclear, coal combustion and emission control technologies. The case studies demonstrate the importance of an interdisciplinary approach, integrating technical and non-technical aspects of the problem. They also introduce a toolbox of analytical techniques useful in the context of realistic technology application. These techniques include energy and mass balances, project financial analysis tools, treatment of external costs and benefits, probabilistic risk assessment, learning curves, regression analysis, and life cycle costing. Each case study presents a description of the relevant technology at a level accessible to anyone familiar with elementary concepts in basic science and engineering. The book is addressed to upper-level undergraduate students in the natural sciences, engineering and the social sciences who are interested in learning about problems of technology application, as well as technology practitioners in industry and government.
Designing Technology, Work, Organizations and Vice Versa

The concept of design has been defined in a multitude of ways and used in a variety of academic fields, ranging from the classics of organizational and system design to studies on corporate culture, aesthetics and consumption. However, in mainstream organization and management studies, the concept of design has been ‘black-boxed’ and easily implied as an updated (and more fashionable) version of the traditional idea of structuring organizational processes. At the same time, working and organizing seem to be embedded nowadays in increasingly complex and situated technologies and practices. If the spreading of information and communication technologies (ICTs) has changed workplaces (and even the very meaning of 'workplace' as an area marked by the physical presence of different human actors), working and organizing mobilizes the joint action of humans, technologies and knowledges. The aim of the book is thus to discuss the relations among technologies, work and organisations from multiple theoretical perspectives and to engage with questions about design as well as the sociomaterial foundations of working and organising. The book focuses on the close study of practices and processes that inextricably link work and organisation to the use of artefacts and technological systems (and vice versa), exploring by means of different cases of organizational and design research articulations and disarticulations of daily work and design; the doing of objects and technologies in everyday organizational life; the reconstruction of organizational processes through technological and design practices; the relation between learning, innovations and technologies in organizational settings. The book is addressed to graduate students, PhDs, scholars and researchers interested in the fields of Organization Studies, Science and Technology Studies, Sociology and Design, as well as to professionals and practitioners interested in new methodological approaches towards the relations between technology, work and organization.