New Technologies In Public Administration
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New Technologies in Public Administration
Includes contributions, which revolve around the application of ICT in the activities and structures of Public Administration (PA) of some European countries. In this book, these contributions discuss the various development stages of the implementation of e-government as well as the different actors of PA itself.
New Technologies in Public Administration
Research on the relationship between technology dynamics and Public Administration (PA) began some years ago and was inspired by the realization that technological development has produced a far-reaching interaction with PA. It is emphasized how technological development and PA influence each other, as investments are managed by public agencies. There are some branches of PA that heavily rely on technology for their activities; such as the defense sector, the space agencies, the agencies for environmental protection, and those that are responsible for food control and safety and so on. Some technological advancements have found fertile ground in PA. The impact of technologies such as ICT or space technologies on PA is from a political and social point of view the most important. The adoption of such technologies can make it possible to offer more services to citizens. The adoption of new technologies can also enhance the efficiency and effectiveness of the bureaucratic apparatus and can even influence positively the mechanisms of political representation. The most interesting applications of technology are those relating to earth observations because these are able to strengthen en
Digital Governance
The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.