Mplementation Of Lean Banking And Continuous Improvement In An African Global Bank
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Implementation of Lean Banking and Continuous Improvement in an African Global Bank
In today's marketplace, it's much too risky to rely on the company gut for decision-making. Lean banking data analysis is an evidence-based solution that provides any innovative organization with a new view of organizational challenges with the objective to improve efficiency and data quality, effectively eliminating corporate waste. The process is an undergoing and rapid transformation in the banking industry. For an effective implementation of the process, the information technology must play an increasingly greater role in helping banks carry out marketing, sales, and channel integration initiatives, and in ensuring that banks comply with various regulatory requirements. To this end, IT in banking needs to adopt a strategic approach to managing change. This paper looks at what Information Technology Infrastructure Library (ITIL) offers to manage these corporate challenges and whether ITIL practices are sufficient to improve the Bank performance. The paper present ITIL best practices that are needed to manage risk but not sufficient to drive the Bank performance. According to Ndedi, Moutila and Tsoungui (2016), the real essence of lean is in harnessing the passion and knowledge of front-line staff and equipping them to focus on ensuring as many activities as possible within an end-to-end process support the delivery of value to the customer. The authors argued that the objectives of continuous improvement methods are to boost organizational performance; because simply meeting customer expectations is not anymore enough; customers who aren't completely satisfied are likely to switch to another service provider. Building a culture of continuous improvement through the adoption of lean principles ensures the identification of the end-to-end process from the customer's perspective and the design and management of those processes to ensure the smooth flow of information and material as efficiently as possible. The first part of this paper explains what the United Bank of Africa is. The second part discusses the principle of lean banking. The third part of the paper gives an overview of best practices with UBA.
Social and Occupational Ergonomics
Author: Waldemar Karwowski, Henrijs Kalkis and Zenija Roja
language: en
Publisher: AHFE International
Release Date: 2022-07-24
Social and Occupational Ergonomics Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA
Strategic Approaches to Banking Business and Sustainable Development Goals
Author: Ibrahim Nandom Yakubu
language: en
Publisher: Springer Nature
Release Date: 2025-02-12
This book offers a comprehensive exploration of strategic approaches to banking within the context of sustainable development goals (SDGs). In a world grappling with urgent social, environmental, and economic challenges, banks have a unique role in contributing to sustainable development. This book bridges the gap between theory and practice, offering a strategic framework that enables banks to integrate the SDGs into their decision-making processes. Divided into five parts, it covers essential topics such as green finance, financial inclusion, ethical banking, remittances, and macroeconomic stability, providing a comprehensive understanding of the role of banks in sustainable development. Through case studies, empirical research, and theoretical insights, the book offers practical guidance for aligning banking business strategies with SDGs. Whether you are a banking professional seeking to align your institution's practices with sustainable development, a policymaker crafting regulations for responsible banking, a researcher exploring the potential of sustainable finance, or a student aspiring to understand the role of banks in driving positive change, this book provides essential insights and guidance for leveraging the power of banking to create a more sustainable future. It will also appeal to multinational organizations like the IMF and World Bank, as well as monetary authorities, including central banks. It combines rigorous analysis with practical recommendations, making it an essential resource for anyone interested in the intersection of banking and sustainable development.