More Than A Chatbot

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More than a Chatbot

Author: Mascha Kurpicz-Briki
language: en
Publisher: Springer Nature
Release Date: 2023-12-06
Recent technological advances have resulted in a new generation of powerful text processing and generation tools, that produce text very similar to what a human could do. Such tools have the potential to change the way we work, learn and teach – and this book enables you to understand and be part of this exciting development. Did you wonder how tools like ChatGPT or Bard work, but do not have a technical background? Then this is the right book for you! To discuss and better understand what such technologies are capable of and how this will impact our lives and our society, a basic background knowledge about text processing and generation technologies is required. In particular, the book discusses the following questions: How did the field of automated text processing and generation evolve over the last years, and what happened to allow the incredible recent advances? Are chatbots such as ChatGPT or Bard truly understanding humans? What pitfalls exist and how are stereotypesof the society reflected in such models? What is the potential of such technology, and how will the digital society of the future look like in terms of human-chatbot-collaboration? The book is aimed for a general audience, briefly explaining mathematical or technical background when necessary. After having read this book, you will be confident to participate in public discussions about how this new generation of language models will impact society. You will be aware of the risks and pitfalls these technologies can bring along, and how to deal responsibly when making use of tools built from AI technology in general.
Build Better Chatbots

Learn best practices for building bots by focusing on the technological implementation and UX in this practical book. You will cover key topics such as setting up a development environment for creating chatbots for multiple channels (Facebook Messenger, Skype, and KiK); building a chatbot (design to implementation); integrating to IFTT (If This Then That) and IoT (Internet of Things); carrying out analytics and metrics for chatbots; and most importantly monetizing models and business sense for chatbots. Build Better Chatbots is easy to follow with code snippets provided in the book and complete code open sourced and available to download. With Facebook opening up its Messenger platform for developers, followed by Microsoft opening up Skype for development, a new channel has emerged for brands to acquire, engage, and service customers on chat with chatbots. What You Will Learn Work with the bot development life cycle Master bot UX design Integrate into the bot ecosystem Maximize the business and monetization potential for bots Who This Book Is For Developers, programmers, and hobbyists who have basic programming knowledge. The book can be used by existing chatbot developers to gain a better understanding of analytics and the business side of bots.
AI Chatbots

This book explores the subject of artificial psychology from the standpoint of how online Chatbots have infiltrated and affected societies and the world in general. The book explores the psychological effects of depending on an online entity for our needs – even if it’s a reminder of scheduled events. The author provides insight into the notion of human-Chatbot exchanges, understanding, and false emotions both from the Chatbot and from the human. He goes on to investigate and discuss the dangers of too much reliance on technology that learns from a variety of sources and how some sources can negatively influence Chatbots, and by doing so, negatively affect people. The book also discusses human-Chatbot interactions and the natural language interface(s) required to respond adequately to humans. Lastly, the author explores the notion of ethical considerations for people, based on their interactions with Chatbots, including information based on cultural differences between different regions of the world.