Mediating Interpersonal Conflicts
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Mediating Interpersonal Conflicts
Author: Mark S. Umbreit
language: en
Publisher: Wipf and Stock Publishers
Release Date: 2006-08-01
Conflict is a normal and predictable part of life. How we respond to it, however, determines whether or not the conflict will be destructive. 'Mediating Interpersonal Conflicts' is an up-to-date presentation showing how the techniques of negotiation and mediation can be applied in resolving a wide range of conflicts in families, communities, schools, and workplaces. Dr. Umbreit not only clearly outlines the communication, negotiation, and mediation skills involved in effective resolution of interpersonal conflict, he moves the reader beyond the mechanics of mediation to what he calls a journey of the heart through a humanistic mediation model that addresses the emotional context of the conflict.
Mediating Interpersonal and Small Group Conflict
This book has been written as a primer for individuals interested in improving their skills for dealing with interpersonal and small group conflict at home or at work. It is for students learning about conflict resolution and mediation. And it is a book for "would be" mediators.
Mediating Interpersonal and Small Group Conflict
A guide to the theory and practice of mediation. It sets out a systematic approach to the use of mediation and to assuming the role of mediator.