Measuring Quality In Planning
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Measuring Quality in Planning
The question of how to measure the quality and effectiveness of the output of the planning process is a current major debate. This book deals with issues of defining quality, public sector management, the use of indicators and the planning process.
Measuring Quality
The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.
Measuring Quality: Education Indicators
Moves to develop indicators about school effectiveness and performance have been driven by national trends and debates about performance and accountability. Nationally set indicators – such as the standard assessment tasks, or the publication of performance in public examinations – have increasingly become part of the new education currency: a medium for exercising choice and decision-making in the new education market place. As contributors to this book suggest, such a framework is not unproblematic. Originally published in 1994, this book offers a number of insights into the general debate about performance indicators at the time. It explores the background to the debate; the differing perspectives of policy-makers and practitioners; and the purpose, audiences and values of education indicators, both in the UK and elsewhere.